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of the Unit’s mission providing streamlined, prompt, and “customer friendly” services to clients of the 988 Lifeline Services. Receives telephone, chat and/or text requests for service, undertakes
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support of the Unit’s mission providing streamlined, prompt, and “customer friendly” services to clients of the 988 Lifeline Services. Receives telephone, chat and/or text requests for service, undertakes
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support of the Unit’s mission providing streamlined, prompt, and “customer friendly” services to clients of the 988 Lifeline Services. Receives telephone, chat and/or text requests for service, undertakes
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Specialist III provides person centered, culturally competent, and “consumer friendly” services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes
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providing streamlined, prompt, and “customer friendly” services to clients of the 988 Lifeline Services. Receives telephone, chat and/or text requests for service, undertakes assessment of the service need
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maintenance. Handles in-person, text and application-based inquiries and telephone inquiries from the public. Refers calls or dispatches assistance as appropriate. Provides medical pre-arrival instructions