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, cancel, and update appointments using the statewide scheduling system (CASS and SmarterProctoring). Provide basic troubleshooting for hardware and software, escalating as needed. Support the Testing Center
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information technology, information systems, software development, computer science, cybersecurity, or a computer-related field. If you don’t have the above qualification, then we require one of the following: An out
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of related education and experience may be considered. Experience & Skills: Computer experience/software and technology skills required. Strong customer service experience required. Employee recruitment
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course of study. Duties: All positions require employees to deliver first-class customer service. Employees must use computer software including Microsoft programs (Excel, Outlook, Word) and department specific
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. Duties: All positions require employees to deliver first-class customer service. Employees must use computer software including Microsoft programs (Excel, Outlook, Word) and department specific software
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to operate a copier and other office-related equipment. Willingness and ability to provide Tier 1 level student support using various software applications (queuing, student, and financial aid). Strong