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Field
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Lead/Manager, employee will be responsible for insurance follow-up on denials from Yale Health Plan, Workers Compensation and MVA payers as well as charge review, credit and claim edit work queues
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approval for scheduled services, including verifying coverage, applying appropriate coding, and communicating with insurance carriers. Monitor and manage patient accounts,work queues,and insurance
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verification and remediation Incident resolution - ServiceNow Queue monitoring and remediation Break/fix Certificate renewal and installation on various systems Server decommissions New server builds. New
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authorizations to ensure timely and accurate completion. Monitor and manage daily operational workflows, work queues and programs on a regular basis for efficient use of resources. Manage task assignment
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with service center communication standards. Printer & End User Device Support Provide frontline support for campus printing services, including troubleshooting printer hardware, print queues, drivers
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Revenue Cycle integration and claim standards for Hospital Billing. Accountable for outpatient commercial accounts within system work queues and clearinghouses. Review and resolve claims for accuracy based
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, properly documented, and records are complete and current. Manage the purchasing queue within the IT service request system, ensuring all open requests are tracked, prioritized, and resolved in a timely
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discrepancies for items in charge capture work queues. Also, assists providers by answering questions regarding documentation and billing entries while providing feedback related to common billing errors. Act as
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service recovery and/raises issues to the supervisor when needed. Provides direct concierge coordination between office and patient designee. Manages physician referral work queues by completing referrals
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recovery and/raises issues to the supervisor when needed. Provides direct concierge coordination between office and patient designee. Manages physician referral work queues by completing referrals. Handles