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California State University, San Bernardino | San Bernardino, California | United States | 4 days ago
(CIA) Requests: Assist with monitoring CIA form queues, as well as outreach to requesters of access, CIA delegates, ITS Training Services and many other various stakeholders’ campus-wide
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(Cadence) for the satellite clinics in conjunction with department referral work-queue to assure timely processing of referrals across all satellites. Assist in recruiting appropriate subjects for clinical
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authorization/approval to the hospital billing office. Additional duties include answering the UR main phone line, processing incoming faxes in a timely manner, data entry, managing Epic reports and work-queues
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Input AO coach assignments provided by Instructional Connections Communicate widespread issues following established protocols Manage the team’s joint email account and Service Now ticket queue Perform
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ticketing systems. The Supervisor manages queue performance, staff scheduling, coaching and development, quality assurance, and escalation pathways to IT, Clinical Operations, and Digital Health teams
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). Queue and pend medication renewals. Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care guidelines. Observes patient status, report changes, and document accordingly
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use proper grammar. Maintain and monitor fax server. Monitor and manage Referral Work Queue. Demonstrate excellent interpersonal and communication skills (e.g. ability to provide and receive
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customers to clarify billing issues. Supports voice and data projects and monitors a ticket queue system to support service request fulfillment and incident resolution. Pulls service requests to create work
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. Key Responsibilities Workflow Coordination: Manage multi-campus request queues; balance workloads and staff to meet service standards; resolve complex request issues; and maintain operational
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, comfortable with and capable of working independently, managing your work queue, and proactively identifying areas that need improvement. Interpersonal skills and multicultural competence; you are patient and