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Field
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, cashiering, billing, etc.) Preferred Qualifications Three (3) years of customer service experience and/or call center experience Recent experience with EMR, such as EPIC, including In Basket and Work Queues
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activities of technicians by monitoring ticket queues and coordinate configuration, installation and troubleshooting of software and hardware; ensuring a proper distribution of tickets to support staff
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, comfortable with and capable of working independently, managing your work queue, and proactively identifying areas that need improvement. Interpersonal skills and multicultural competence; you are patient and
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‑day operational oversight, including ticket queue management, team meetings, coaching, and service quality monitoring Oversee and contribute to AV system architecture, design, and project implementation
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University of California, Los Angeles | Los Angeles, California | United States | about 2 months ago
the clinic, from registration to discharge. Ensure patients are scheduled via the incoming referrals work queue within established scheduling guidelines. Able to collect copays, deductibles, or fee
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service quality and consistency. User Support: Oversee ARC’s ServiceNow ticket queues, ensuring appropriate progress on complex or stalled tickets, spotting patterns or emerging issues, and enabling
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as an Expert in area of UM employee benefits for IVF Monitor work queues for edits, authorizations, or referral needs. Monitor patient accounts for outstanding balances and reinforce clinic financial
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Vendor Assessment Tool (HECVAT), for submissions involving sensitive information. Computerized Information Access (CIA) Requests: Assist with monitoring CIA form queues, as well as outreach to requesters
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imaging configuration, and deployment using UIT approved tools and standards. Resolve common printing issues (driver, queue, connectivity) and assist with printer installs and maintenance coordination. In
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California State University, San Bernardino | San Bernardino, California | United States | 4 days ago
(CIA) Requests: Assist with monitoring CIA form queues, as well as outreach to requesters of access, CIA delegates, ITS Training Services and many other various stakeholders’ campus-wide