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Field
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Navigation Program?s Operation Team. They will monitor and assess referral work queues for the program and conduct outreach, via patient portal message, to patients in the program to encourage weight loss and
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skills, problem solving, strong communication and customer service. Produces month end reports for Dean's office. Responsibilities: Patient Billing & Customer Service Review and analyze the self-pay queue
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: Prepare routine and monthly collection, deposit, and variance reports Maintain accurate deposit records and assist with resolving payment discrepancies Monitor billing and authorizations work-queues
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certificates. Audits and analyzes billing work queues and implement improvement plans as necessary Manages didactic activities for fellows, residents, and medical students. Minimum Qualifications High School
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metrics are maintained at 95-100% capacity. Oversee CRM Work queue Message Escalations. Demonstrate the ability to work both independently and collaboratively with coworkers to achieve team and
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Lead/Manager, employee will be responsible for insurance follow-up on denials from Yale Health Plan, Workers Compensation and MVA payers as well as charge review, credit and claim edit work queues
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approval for scheduled services, including verifying coverage, applying appropriate coding, and communicating with insurance carriers. Monitor and manage patient accounts,work queues,and insurance
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authorizations to ensure timely and accurate completion. Monitor and manage daily operational workflows, work queues and programs on a regular basis for efficient use of resources. Manage task assignment
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verification and remediation Incident resolution - ServiceNow Queue monitoring and remediation Break/fix Certificate renewal and installation on various systems Server decommissions New server builds. New
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with service center communication standards. Printer & End User Device Support Provide frontline support for campus printing services, including troubleshooting printer hardware, print queues, drivers