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This position is responsible for the comprehensive technical support of all technology within classrooms, labs, and shared spaces, including conference rooms and large lecture halls with enhanced audio
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The AV Engineer I is a member of the Georgetown University Capitol Campus Information Systems Technology Audiovisual Engineering group. This position oversees the technical operation and maintenance
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The Director of Smart Hands Engineering, Systems Engineering, and Operations at Georgetown University is a senior leadership role responsible for the strategic direction, management, and operational
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This role is a combination of consultative and engagement management for research technology support. They will need to collaborate daily with members of UIS including AVP of System Engineering and
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primary project leader and technical representative for GUPD system upgrades and new technology deployments. Create, implement, and maintain departmental technology policies, documentation, and training
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. ● Ensure all work tickets, change control, and incident management processes are followed. Work Interactions The work performed by the Smart Hands Engineer is integral to the overall function of the Systems
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programs. Experience with change management principles (e.g., Prosci ADKAR) related to technology adoption. Familiarity with common enterprise IT systems (e.g., ERP, CRM, cloud platforms, cybersecurity
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related functions. The Senior Director will drive process improvements, leverage technology to enhance the student experience, and ensure the fiscal integrity of student financial records for all
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is required), customization, and integration with tools like Apex, validation rules, custom objects, and page layouts. Technical qualifications and certifications: Expertise in Salesforce
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responsibilities, shepherding stakeholders through the UIS security review process. The Engagement Manager will represent and be an advocate for the IT organization, gain compliance with established policies, and