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, and support of all hardware (AV and computer) and software components. This role provides hands-on, expert-level support for a wide range of integrated technologies, serves as the application
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to prioritize calls, depending on the level of the caller’s emergency. Communications Operators are CPR, Public Safety Tele-communicator trained through APCO, and Incident Command System (ICS) trained through
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across on-prem infrastructure, cloud and applications; guiding the process from finding vulnerabilities, to mitigating risk. Manage GU’s vulnerability scanners and MSSP to make sure scans are thorough and
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-53, ISO 27001, and SOC 2 Experience managing an operational team. Experience using incident handling methodologies Deep technical knowledge of computer networking concepts and protocols, network
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of equivalent training in the heating/ventilating and air conditioning and refrigeration trade. Must have general knowledge of DDC/EMS system and computer controls and a good working knowledge of pneumatic
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control, and incident management processes. Vendor and Contractor Relations: Manage relationships and contracts with IT cabling and other technical contractors. Strategic Planning and Budgeting: Develop
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The AV Engineer I is a member of the Georgetown University Capitol Campus Information Systems Technology Audiovisual Engineering group. This position oversees the technical operation and maintenance
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. ● Ensure all work tickets, change control, and incident management processes are followed. Work Interactions The work performed by the Smart Hands Engineer is integral to the overall function of the Systems
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of complex AV systems in a higher education or corporate environment. Strong knowledge of current and emerging AV technologies, including video conferencing, lecture capture, and classroom control systems
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. Required to have demonstrated computer skills and the ability to work with MS Windows and Database Software Work Mode Designation This position has been designated as On-Campus. Please note that work mode