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Skills: Proficient using a computer and telephone Detail orientated for accuracy of data and information Ability to build rapport Customer service skills Strong initiative to solve problems Strong verbal
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manner. Advertised Physical Requirements: Sit for prolonged periods Communicate effectively and listen Engage in repetitive motion Use of computer, calculator, telephone, and copy machine Stand, stoop, and
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to successfully fulfill the function of the position. Job Requirements --- Required Education and Experience: Bachelor's degree in Computer science, Information technology, or related field, (e.g. Mathematics
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selecting methods and techniques for obtaining solutions and escalating issues Basic knowledge in Microsoft Office and other computer software/databases Excellent time management skills with a proven ability
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--- Responsible for assisting with the facilitation of the Quality Program including activities such as monitoring, data collection, quality/performance improvement initiatives, reporting, and coordinating
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call center or front-line customer service. Skills: Proficient using a computer and telephone Detail oriented for accuracy of data and information Ability to communicate verbally and in writing Ability
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electronically with customers in regards to University policies and procedures. Processes various reports and queries to obtain relevant data and uses computer systems/programs under general supervision. Handles
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processes. Ability to use a computer and calculator. Knowledge of Microsoft Office Suite (Outlook, Excel, and Word) Excellent interpersonal skills. Ability to work as a team member. Ability to complete tasks
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control systems. May perform clerical functions as assigned, to include but not limited to maintaining records, indexes and files, and computer data entry. Assists other departmental work units during slack
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that often require the use of a personal computer. Schedules appointments, answers phones, data entry, and orders supplies. Performs various duties as needed to successfully fulfill the functions