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changes. Manage ticket queue to ensure timely response and processes for service tickets. Learn and follow departmental procedures for both calls and operation in the department. Minimum Qualifications
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uploading, managing, and maintaining content in the LMS. Support other offices and departments in developing and implementing team-building initiatives. Implement process improvements to enhance departmental
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with patrons, co-workers and supervisors. Ability to interact effectively as a member of a team. Ability to organize work and maintain accuracy. Working knowledge of computer hardware and software
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. Basic computer skills with the ability to troubleshoot technical problems. Experience working with students, faculty and staff. Ability to interact effectively and work cooperatively with all student