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communication, and as a foundation for several change request processes. The CRM Architect serves as a key strategic and technical leader supporting the Digital Learning Collaborative’s (DLC) CRM strategy and
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manual for TN eCampus staff and partners, working with the Director of Technology and Digital Learning Collaborative leadership to identify areas for operations process improvement on a rotating calendar
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• Proficient skills in Microsoft Excel Preferred Qualifications • Masters Degree in Computer Information Systems, Computer Science, Instructional Design, Education, or a related field • 4+ years administering
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