UU Student - Other

• Answer phone calls and e-mails from current and prospective students
• Assist recruitment staff with counselor correspondence
• Other recruitment, clerical and office duties as assigned

• Must be a current University of Utah undergraduate student
• Excellent customer service skills
• Strong writing ability (may be asked to provide a writing sample)
• Strong speaking/phone skills
• Able to relay complex information to a variety of people
• Professional appearance and demeanor
• Proficiency with Microsoft Office suite and ability to learn new software systems
• Ability to take initiative and work independently
• Strong problem-solving skills and ability to think creatively
• Must have a GPA of 2.5 or better

• Experience and/or interest working in a customer service-related field
• Experience and/or interest working in a call center environment
• Commitment of 15-20 hours per week
• Commit to full participation through at least May 2027 – students graduating in 2026 are not eligible to apply.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information can be located on the University of Utah Non‑Discrimination page .
Online reports may be submitted at oeo.utah.edu .