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UU Student - Computer
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Announcement
Details
| Open Date | 03/30/2026 |
|---|---|
| Requisition Number | PRN16894N |
| Job Title | UU Student - Computer |
| Working Title | UU Student - Computer |
| Career Progression Track | SJ |
| Track Level | |
| FLSA Code | Nonexempt |
| Patient Sensitive Job Code? | No |
| Type | Non Benefited Staff / Student |
| Temporary? | No |
| Standard Hours per Week | 19 |
| Full Time or Part Time? | Part Time |
| Shift | Day |
| Work Schedule Summary | Monday-Friday from 8AM-6PM, flexible with scheduling in between classes. |
| Is this a work study job? | No |
| VP Area | President |
| Department | 00420 - Information Management |
| Location | Campus |
| City | Salt Lake City, UT |
| Type of Recruitment | External Posting |
| Pay Rate Range | $15.00/hour |
| Close Date | 04/06/2026 |
| Priority Review Date (Note - Posting may close at any time) | |
| Job Summary | ServiceNow employee will assist in the analysis of specific organizational and procedural problems and in the design or modification of computer programs to implement computer applications; test and debug new programs to verify their accuracy and completeness. Oversees the university’s service management software in a system administrator role and creates scripts to automate processes and improve efficiency. This position falls under the sUdo program which are functional units within University Information Technology (UIT) where student interns work. |
| Responsibilities | Checks system logs for errors. Starts jobs and monitors logs to ensure the successful completion of jobs. Deploys and maintains IT systems. Develops systems using IT languages applicable for the architecture. Replaces IT hardware in university buildings and data centers. Performs physical inventory of IT systems and updates IT documentation. Answers main phone line and routes call as needed. Monitors system health in monitoring systems. Process requests within the established standard time. Routes requests to the appropriate resource. Updates request ticket status when task is completed. Notifies engineers when problems are detected. Performs task necessary for the efficient operations of the systems. Maintains applicable IT documentation associated with work activities. Knowledge / Skills / Abilities Ability to read and understand technical manuals and schematics. Effective verbal and writing communication skills. Superior interpersonal and customer service skills required including ability to work efficiently in a team environment. High level of proficiency in effective problem solving. Specific knowledge required in the following areas: TCP/IP, MS SMS, MS SharePoint, Active Directory, network security, server operating systems, programming languages, database, etc. Ability to lift and carry various weight and diameter of equipment. Ability to climb a stepladder. |
| Minimum Qualifications | |
| Preferences | Currently enrolled in applicable, accredited program. |
| Special Instructions Summary | |
| Additional Information | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
|
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University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu
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