University Program Associate

North Carolina State University, United States

Updated: 1 day ago
Location: Raleigh, NORTH CAROLINA
Deadline: ;

Posting Details
Job Posting Information


Posting Number PG194939SP
Internal Recruitment No
Working Title University Program Associate
Anticipated Hiring Range $40,000 - $42,000
Work Schedule 8am - 5pm, with some flexibility
Job Location Raleigh, NC
Department Department of Clinical Sciences
About the Department
The Vector-borne Disease Diagnostic Laboratory is within the Department of Clinical Sciences (DOCS), administered by the College of Veterinary Medicine at NC State University.
The focus of the VBDDL at NCSU-CVM is diagnostic services and research to benefit animal health. It is our intention to provide quality answers to diagnostic questions. The assays, antigens and controls used are developed and validated as a component of our research.
The college is committed to making community a priority and promoting innovation. We embrace effective leadership and we champion personal and professional growth
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:
  • Medical , Dental , and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!


Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
We are seeking a dedicated professional to join our dynamic environment. The primary role of this position, in collaboration with VBDDL team members, is to serve as a University Program Associate supporting the administrative and operational functions of a veterinary diagnostic and research laboratory. As a vital part of our mission, the individual in this role will follow and maintain laboratory administrative and workflow standard operating procedures (SOPs), updating them as needed to ensure excellence in our daily operations.
Key Responsibilities:
  • Managing laboratory communications (phone, voicemail, and email); communicating with veterinary professionals, clients, and collaborators; providing administrative and clinical sample handling to support diagnostic and research sample submissions and testing.
  • Assist with identifying and resolving issues with sample submissions, answering client questions, addressing concerns, and coordinating clinical consultations with laboratory directors.
  • Utilizing the laboratory information system (LIS) to organize and retrieve data; compiling and maintaining laboratory records, documents, and spreadsheets related to clinical, research, and
  • Administrative activities; supporting research staff with data compilation and organization; and managing the migration and long-term digital storage of laboratory records in accordance with data security requirements.
  • Support general laboratory operations, including monitoring office supply inventory, maintaining office equipment, ordering laboratory materials and supplies for research projects as directed by VBDDL principal investigators, coordinating updates to laboratory websites and voicemail systems, and assisting with social media communications and client outreach; other administrative duties may be assigned by the laboratory manager and principal investigators.
Other Responsibilities
  • Following established laboratory and administrative SOPs.
  • Working independently or alongside laboratory staff.
  • Handling clinical samples in preparation for diagnostic testing including performing daily SNAP 4Dx Plus testing. 
  • Entering research laboratory accessions.
  • Maintaining office and laboratory workspaces
  • Completing other duties as assigned by the laboratory manager and principal investigators.

Qualifications


Minimum Experience/Education
Bachelor’s degree; or an equivalent combination of training and experience.
 
All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
  • Experience with the following computer and software: Google Drives, Microsoft Office, Microsoft Excel, Orchard/UVIS, or other laboratory information systems.
  • Experience interacting with veterinarians and scientists utilizing diagnostic services.
  • Experience working in a research laboratory environment.
Required License or Certification
N/A
Valid NC Driver's License required No
Commercial Driver's License Required? No

Recruitment Dates and Special Instructions


Job Open Date 04/01/2026
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 04/07/2026
Notice to Applicants
Please note that the work history on your resume must also be included in your application.
Special Instructions
Please include a resume, cover letter, and contact information for at least three professional references.

Position Details


Position Number 00110164
Position Type SHRA
Position Classification Band Title University Program Associate
Position Classification Band Level Contributing
Position Classification Salary Range $ 35,589 - $ 64,499
Salary Grade Equivalency NC09
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Mandatory - Medical Emergencies
Time Limited Position No
Time-Limited Appointment Length (if applicable)
Department Id 195001 - Department of Clinical Sciences
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Similar Positions