Unit Clerk | Diagnostic & Treatment Center

Details

Posted: Unknown

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Salary:

Summary:

Summary here.

Details

Posted: 28-Feb-26

Location: New York, New York

Categories:

Staff/Administrative

Internal Number: 2046

Organization Overview
The new Diagnostic and Treatment Center (D&TC) will be named the "Rockefeller University Clinical Research Center" (RCRC). The University remains committed to its mission of improving the understanding of science for the benefit of humanity through both clinical and basic research in a diverse range of biological and biomedical issues. The outpatient D&TC reflects the evolution in clinical research to outpatient studies.
Overview

Reporting to the Executive Director and/or Nursing Manager, the Unit Clerk provides broad support to patients, families, staff, and researchers. The Unit Clerk acts as a liaison for patient care coordination, customer service, first-level EMR system support, and strong alignment with RU?s mission, vision, and nursing philosophy in the Diagnostic and Treatment Center (D&TC).

Responsibilities

Position duties and responsibilities include, but are not limited to, the following:

• Assists clinical leadership with the coordination of patient care services.

• Provides directions, secure resources, and addresses service concerns.

• Supports electronic storage/retrieval of patient records and orders.

• Offers first-level system support to researchers and staff, including general IT troubleshooting (device connectivity, logins, tickets, equipment).

• Delivers strong customer service.

• Other duties and special projects as assigned. 

Qualifications

REQUIRED QUALIFICATIONS:

• A HS Diploma, or equivalent, is required.
• Must possess at least one (1) year of related research experience. 
• Position requires in-person, onsite presence.
• Compliance with HIPAA is required.
• Must be proficient in computer platforms, including MS Office Suite. Strong interpersonal skills for cross-team collaboration are required. Must have the highest level of discretion to handle confidential information.
• Demonstrated ability to set priorities and work with diplomacy and efficiency in a high-demand, dynamic research environment. Must have a passion for excellent customer service and commitment to exceptional quality.
• Strong interpersonal, written, and oral communication skills, along with attention to detail, are essential. Initiative and self-motivation are critical.

 

PREFERRED QUALIFICATIONS:

• Knowledge of medical terminology is highly desired.
• Prior experience in an academic or research institution is strongly preferred.
  

The Rockefeller University is an equal opportunity employer - veterans/individuals with disabilities. Qualified applicants will receive consideration for employment without regard to characteristics protected by applicable local, state, or federal law, including but not limited to disability and protected veteran status.

 

The salary of the finalist selected for this role will be determined based on various factors, including, but not limited to, organizational budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range provided represents The Rockefeller University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Compensation Range: Min
USD $47,000.00/Yr.
Compensation Range: Max
USD $47,000.00/Yr.

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About The Rockefeller University
The Rockefeller University is a world-renowned center for research and graduate education in the biomedical sciences, chemistry, bioinformatics and physics. The university's 72 laboratories conduct both clinical and basic research and study a diverse range of biological and biomedical problems with the mission of improving the understanding of life for the benefit of humanity.
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