Student Support Coordinator, Residential Life

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title:  Senior Staff Assistant (SL-3)

Salary:  $58,000 - $62,000

Residential Life serves the needs of 7,800+ residents through a system of six residential colleges. We strive to support the academic mission of the University by providing residents with a living-learning experience through our collegiate structure. We are strongly committed to the celebration of diversity and actively seek staff members who can serve as role models and have the ability to work with a widely diverse student population. 

This position supports the Master of Social Work (MSW) Intern program within Residential Life. This unique program offers residential students access to support from MSW graduate students. This position supervises the MSW interns as well as directs the support and care of residential students. 

Residential Life prides itself in its collaborations with campus partners, including the Fleishman Career Center, Higher Education and Student Affairs program, the Master's in Social Work program, the Division of Diversity, Equity and Inclusion, Campus Recreational Services, and B-Healthy. All of these programs assist students and/or staff within residential life to provide specialized services to residential students.

Duties include:

• Provide day to day support and Field Instruction with MSW interns through supervision meetings, education & training, assignments, consultation, and feedback.
• Provide case management service and supportive efforts grounded in trauma-informed care and identity-conscious support.
• Provide administrative support in collaboration with the Assistant Director of Student Support for the MSW Internship Program.
• Create and (co-)facilitate individual, group and departmental training on various topics related to case management and supporting students.
•  Attend/co-attend certain meetings as a department representative.
• Establish and maintain collaborative and consultative working relationships with on and off campus partners.
• Assist with data collection, analysis and reporting.
• Maintain detailed records in the Maxient system and use Banner to access student records.
• Occasional evening, night, or weekend work may be required if a situation warrants this need.
• This position serves on the crisis response duty team for the Division of Student Affairs.
• This position is classified as an essential employee.

The successful candidate must demonstrate: 

• Ability to demonstrate a high level of respect, confidentiality and sensitivity to the needs of the members of the University community including students, their family members, and visitors. 
• Ability to interface with distressed students, maintain confidentiality, function independently, use discretion, exercise judgment to make decisions, and be able to re-prioritize on an ongoing basis. 
• Enthusiasm for supporting a student body that is broadly diverse with regard to gender, race, ethnicity, national origin, socioeconomic status, sexual orientation, gender identity, religion, and (dis)ability, among other factors.
• Ability to exercise organizational and project management skills and multi-task in a dynamic, high-volume environment.

Requirements:

• Master of Social Work degree
• Current Licensed Master Social Worker (LMSW) license
• 2+ years of social work experience

Preferred:

• Experience working with college-aged young adults

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Special Notes:

• This position is considered a Campus Security Authority for purposes of Clery Act compliance
• Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer.  It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates.  This requirement extends to employment and admission.  Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR).  Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here .

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form .

Application Instructions:

All applicants must apply via Interview Exchange:  http://binghamton.interviewexchange.com/candapply.jsp?JOBID=198469

Deadline for Internal Applicants:  April 8, 2026

Deadline for External Applicants:  Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp .