Sooner Card Graduate Assistant (Spring)

Sooner Card has a unique opportunity in welcoming students, faculty and staff to the University of Oklahoma through the creation of the Sooner Card. The Sooner Card Graduate Assistant will train and oversee the student staff working at two Sooner Card locations. Further, the Sooner Card GA will promote the brand of Sooner Card by building relationships across campus and further aligning Sooner Card with the trajectory of the University of Oklahoma.  

Required Attachments (No Self-Identifying Photos):

• Resume

• Cover Letter

• Class Schedule

Representative Duties:  

The Sooner Card Graduate Assistant works directly with Sooner Card professional staff and provides general oversight of student positions, including hiring, training, and staff development. They will also assist with the business administration of the Sooner Card office(s) and the promotion of the Sooner Card brand. They will assist with or be directly responsible for the following:

• Hiring of student staff

• Scheduling of student staff

• Student staff trainings and development

• Card office business administration, including but not limited to: daily financial transactions and deposits, card requests, and customer relations. 

• Other duties as assigned, including assisting with departmental accounting.

• The Sooner Card Graduate Assistant will co-lead a team and further promote the Sooner Card brand by building relationships across campus and providing an excellent customer experience at the Sooner Card office(s). 

Required Education: Bachelor's degree AND Must be currently enrolled in the Spring 2026 Term as a Graduate Student at the University of Oklahoma. Hiring contingent upon verification of current student status. - Adult and Higher Ed, Human Relations, Business or related field.

• Must attach Spring 2026 class schedule

Skills:

• Individual should have excellent customer service;

• must have exceptional oral and written communication skills;

• must have basic computer skills;

• able/willing to work evenings, early mornings, and weekends if/when needed.

Advertised Physical Requirements:

• Standard office environment

Department Preferences:

• Previous employment experience in a customer service capacity.

• Previous experience leading a team.

Supervision:

• Will supervise 10-12 hourly student employees.

• Will report to the Director of Sooner Card.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing .

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.