Senior Coordinator, Testing and Certification

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Position Summary:

Florida Atlantic University is seeking a Senior Coordinator, Testing and Certification - Boca Raton, FL.

The Senior Coordinator, Testing and Certification oversees day-to-day computer-based testing operations across multiple labs, ensuring secure, efficient, and compliant exam administration. This role supervises staff, coordinates testing schedules and registrations, maintains documentation and training materials, supports students and external test candidates, and serves as a primary point of contact for testing services while upholding all institutional and regulatory confidentiality standards.

Summary of Responsibilities:

• Supervise all aspects of computer testing in five computer labs with 90 workstations.

• Meet regularly with the Director, Senior Associate Director, Associate Director, Coordinator, Support Personnel, and OPS to discuss week-to-week operations.

• Maintain the monthly and daily staff schedule.

• Supervise and evaluate the Coordinator, Support Personnel-Test Specialist and OPS-Proctors.

• Assist with administering exams.

• Supervise and maintain file documentation for all tests.  

• Operate computers and specialized software and other equipment.

• Train all personnel regarding checking identifications, setting up exams for test candidates, administer security procedures, set up workstations to assure a controlled testing environment.

• Supervise the close-down phase of the computers after testing is completed.

• Develop, maintain, and train others, using a detailed training manual for testing; periodically, update the manual.

• Coordinate FCLE/FCLT Florida Civic Literacy Exam/Florida Civic Literacy Test) registration process for in-person and remote exams.

• Coordinate correspondence exams process for local, national, and international exams. 

• Attend periodic training programs as a participant or trainer, including, but not limited to, briefing the department regarding operations, policies, and procedures for Testing and Certification.  

• Ensure the dissemination, schedule, and written materials on all computer testing.

• Resolve questions from potential test candidates, FAU students, and others, about test registration and processing requirements.

• Act as a primary source for computer test registration of FAU students, as well as those coming from other institutions.

• Handle telephone calls and provide information to department visitors on an on-going and as-needed basis.

• Assist with the scanning and make-up test process for Professors and Teacher Assistants.

• Provide information about test dates, deadlines, and fees for local, state, and national programs, using Registerblast to schedule appointments. (Appointments for other computer-based tests that are administered in Testing and Certification are done by candidates online.)

• Attend and contribute to departmental and interdepartmental meetings of mutual interest, such as orientation, presentations to student orientation leaders, and presentations to athletic department and athletes.

• Uphold confidentiality policies as determined by the federal government, state, university, department, and testing entities.  

• Perform other job-related duties as assigned.

FAU Benefits and Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.

• State retirement options including tax-deferred annuities and Roth 403(b) plans.

• State employees Public Service Loan Forgiveness (PSLF) program.

• Sick Leave Pool Program.

• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).

• Paid Community Engagement Volunteer Service Day

• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

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Minimum Qualifications:

Master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required.
Preferred Qualifications/Skills:
Master's degree and two years appropriate experience; or a bachelor's degree four years of appropriate experience.

Salary:

Commensurate with Experience.
Exempt Administrative, Managerial, Professional (AMP)

College or Department:

Academic Affairs: Testing and Certification

Location:

Boca Raton

Work Days and Hours:

Monday - Friday, 8 a.m. - 5 p.m. Some nights and weekends as needed.

Application Deadline:

2026-04-14

Special Instructions to Applicant:

APPLICATION DOCUMENTS REQUIRED:
Resume
Cover letter
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at accommodate@fau.edu. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.