Salesforce & Data Analyst

Auburn University, United States

Updated: 2 months ago

Location: Auburn, ALABAMA

Deadline: ;

Position Details
Position Information

Requisition Number	S5008P
Home Org Name	Engineering Administration
Division Name	Samuel Ginn Col of Engineering
Position Title	Salesforce & Data Analyst
Job Class Code	HC65 A/B/C
Appointment Status	Full-time
Part-time FTE
Limited Term	No
Limited Term Length
Job Summary	The Salesforce & Data Analyst position supports the Manager of Salesforce and Data Administration for the College of Engineering by providing analytical, reporting, and data management support across multiple systems. This role helps maintain data quality, produces actionable insights, supports enrollment dashboards, coordinates external reporting, and assists with communication workflows. The specialist also works with the Manager to identify, develop, and implement new Salesforce use cases across the college’s academic and administrative units to improve processes and enhance data-driven decision-making.
Essential Functions	Assists the Manager of Salesforce & Data Administration with data analysis, reporting, and responding to ad hoc data requests from college leadership, faculty, and administrative units. Supports enrollment reporting efforts, including building, updating, and maintaining dashboards that track application trends, yield, demographics, and student progression. Prepares and submits external institutional surveys, including U.S. News, ASEE, and other required annual submissions, ensuring accuracy and compliance with reporting definitions. Performs data cleanup, validation, deduplication, and quality checks within Salesforce, supporting recruitment and enrollment workflows and improving data integrity. Assists with identifying, documenting, and implementing new Salesforce use cases to support the operational needs of departments and units within the College of Engineering. Supports Marketing Cloud operations for the college, including building customer journeys, assisting with segmentation, email automation, and mapping communication plans. Designs, programs, distributes, and manages Qualtrics surveys, and produces summary reports and visualizations to support decision-making. Documents and enhances data workflows, recommending improvements to increase data accuracy, efficiency, and consistency across systems. Collaborates with internal partners, including Enrollment Management, Marketing & Communications, and Institutional Research, on shared data and reporting needs. Ensures data integrity across platforms, including Salesforce, Marketing Cloud, Qualtrics, and internal reporting systems. Performs other duties as assigned to support data-driven initiatives in the College of Engineering.
Why Work at Auburn?	Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world. Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education. We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance. Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches. A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged. Ready to lead and shape the future of higher education? Apply today! War Eagle!

Minimum Qualifications

Minimum Qualifications	Level I: Bachelor’s degree in Business, Accounting, Statistics, Mathematics, Finance, Information Systems, or related field and 0 years of experience in the design, analysis, and reporting of data. Level II: Bachelor’s degree in Business, Accounting, Statistics, Mathematics, Finance, Information Systems, or related field and 2 years of experience in the design, analysis, and reporting of data. Level III: Bachelor’s degree in Business, Accounting, Statistics, Mathematics, Finance, Information Systems, or related field and 4 years of experience in the design, analysis, and reporting of data. Substitution allowed for Experience: When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience

Level I: Bachelor’s degree in Business, Accounting, Statistics, Mathematics, Finance, Information Systems, or related field and 0 years of experience in the design, analysis, and reporting of data.
Level II: Bachelor’s degree in Business, Accounting, Statistics, Mathematics, Finance, Information Systems, or related field and 2 years of experience in the design, analysis, and reporting of data.
Level III: Bachelor’s degree in Business, Accounting, Statistics, Mathematics, Finance, Information Systems, or related field and 4 years of experience in the design, analysis, and reporting of data.
Substitution allowed for Experience: When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience

Minimum Skills, License, and Certifications

Minimum Skills and Abilities
Minimum Technology Skills
Minimum License and Certifications

Desired Qualifications

Desired Qualifications	Experience with Salesforce (EDA, reporting, dashboards, data cleanup, and workflow/process development). Experience with Marketing Cloud, including Journey Builder, Automation Studio, segmentation, and email campaign workflows. Experience designing, administering, and analyzing Qualtrics surveys. Working knowledge of SQL, data extraction, and relational database concepts. Experience building or maintaining enrollment dashboards or institutional reporting tools (e.g., Power BI, Qlik, Tableau). Familiarity with external reporting requirements for surveys such as U.S. News, ASEE, IPEDS, CDS, or similar. Experience with data governance, data validation, and ensuring data accuracy across multiple systems. Strong understanding of higher education enrollment operations or academic administrative processes. Demonstrated ability to document processes, map workflows, and support new Salesforce use case development. Strong communication, collaboration, and presentation skills.

Experience with Salesforce (EDA, reporting, dashboards, data cleanup, and workflow/process development).
Experience with Marketing Cloud, including Journey Builder, Automation Studio, segmentation, and email campaign workflows.
Experience designing, administering, and analyzing Qualtrics surveys.
Working knowledge of SQL, data extraction, and relational database concepts.
Experience building or maintaining enrollment dashboards or institutional reporting tools (e.g., Power BI, Qlik, Tableau).
Familiarity with external reporting requirements for surveys such as U.S. News, ASEE, IPEDS, CDS, or similar.
Experience with data governance, data validation, and ensuring data accuracy across multiple systems.
Strong understanding of higher education enrollment operations or academic administrative processes.
Demonstrated ability to document processes, map workflows, and support new Salesforce use case development.
Strong communication, collaboration, and presentation skills.

Posting Detail Information

Salary Range	$43,480 - $82,820
Job Category	Administrative
Working Hours if Non-Traditional
City position is located in:	Auburn
State position is located:	Alabama
List any hazardous conditions or physical demands required by this position
Posting Date	01/28/2026
Closing Date
Equal Opportunity Compliance Statement	It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.
Special Instructions to Applicants
Quick Link for Internal Postings	https://www.auemployment.com/postings/57876

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