Program Coordinator for Basic Needs (Temp)

University of North Carolina at Charlotte, United States

Updated: about 2 months ago
Location: Charlotte, NORTH CAROLINA
Job Type: FullTime
Deadline: 10 Feb 2026

Position Information
General Information


Position Number STMP15
Working Title Program Coordinator for Basic Needs (Temp)
Division Student Affairs
Department Dean of Students (Adm)
Work Unit Dean of Students
Work Location Jamil Niner Student Pantry/King
Vacancy Open To All Candidates
Position Designation Non-Student Temporary
Employment Type Temporary - Full-time
Hours per week 40
Work Schedule
8:00am-5:00pm; Monday-Friday with occasional evening and weekend hours required, as necessary.
Pay Rate 22.00
Minimum Experience/Education
  • Bachelor’s degree in public health, social work, psychology, sociology, communications, education, or related field.
  • Minimum of one year full-time experience (or graduate school equivalent).
  • Experience providing services to both traditional and nontraditional college student-aged populations.
  • Demonstrated knowledge in the areas associated with organization, planning, decision making, problem solving, strategic thinking and effective use of resources.
  • Ability to multitask and manage customer issues, concerns, and complaints with a solution focused approach to addressing a myriad of student concerns.
  • Exemplary communication skills (both written and oral) evidenced by preparing comprehensive reports and summaries incorporating student-focused, data-driven statistics and information.
Departmental Preferred Experience, Skills, Training/Education:
  • Master’s degree in public health, higher education/college student personnel, counseling, social work, or related field.
  • Familiarity with college student development and basic needs insecurity associated with the college experience.
  • Knowledge of government regulations pertaining to students, including FERPA, HIPAA, Title IX, Section 504, and the Americans with Disabilities Act. Demonstrated sensitivity to the concerns and needs of a college student population.
  • Demonstrated experience navigating and building partnerships with community social services and resources.
  • Experience in crisis intervention or conflict resolution, response, and assessment, with the ability to diffuse crisis situations, problem solve, and analyze complex problems.
  • Familiarity working cooperatively with others in a multidisciplinary team environment.
Duties and Responsibilities
Pantry Operations and Inventory Management
  • Maintain daily operations of the pantry during open hours, including setup, student check-in, stocking, cleaning, and closing procedures.
  • Monitor inventory levels, organize supplies, and support ordering and restocking efforts.
  • Track donation intake and organize food drives in collaboration with campus and community partners.
  • Maintain cleanliness and organization of the pantry space in accordance with food safety guidelines and departmental/university expectations.
  • Assist in documenting and tracking food waste and shopper usage for reporting and improvement efforts.


Shopper Engagement
  • Serve as a frontline point of contact for students utilizing the pantry, providing a welcoming and judgment-free experience.
  • Help connect students with other basic needs services and programs (e.g., Swipe Out Hunger, Short-Term Housing) in coordination with the Program Director.
  • Assist the program director with non-clinical case management of shoppers with elevated needs, meeting with students one-on-one and developing individualized support plans
  • Maintain confidentiality and practice sensitivity when working with students in need.

Administrative Support
  • Assist in collecting and entering data for reports on pantry usage, volunteer hours, and outreach impact.
  • Support grant or fundraising efforts by providing usage data, testimonials, or assisting with event logistics.
  • Assist with recruitment, training, scheduling, and supervision of volunteers, student workers, and interns to ensure adequate pantry staffing during operating hours and events.
  • Provide ongoing guidance and mentorship to volunteers, student workers, and interns regarding professionalism and service-oriented practices.
  • Attend relevant programmatic events, meetings, and training sessions as assigned by the Program Director.
  • Performs other duties as assigned by the program director or designee.
Other Work/Responsibilities
This position requires sitting and standing for long periods of time, the ability to move boxes and other pantry items, and other light physical tasks related to maintaining pantry operations.
Necessary Licenses or Certifications
A valid driver’s license. The incumbent in this position will be required to drive university owned vehicles, such as a van.
Proposed Hire Date 03/02/2026
Contact Information
Expected Length of Assignment 11 months
Posting Open Date 01/27/2026
Posting Close Date 02/10/2026
Special Notes to Applicants
*Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker’s Compensation provisions.
However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker – i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions.
*Special Notes Regarding Eligibility for the High Deductible Health Plan

  • Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
  • Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance


https://hr.charlotte.edu/benefits/benefit-plans/health-insurance

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