Program Associate, Academic Operations

George Washington University, United States

Updated: about 9 hours ago
Location: Alexandria, VIRGINIA
Job Type: FullTime
Deadline: ;

Posting Details
I. JOB OVERVIEW


Job Description Summary:
To spark new thinking, just add friction. Your unique perspective and experiences can make you successful in your career.
Do you thrive at the intersection of logistics and innovation? Are you a problem-solver who sees a complex spreadsheet as a puzzle waiting to be solved? Can you be a rock solid foundation for our visionary college?
About Us
At the George Washington University’s College of Professional Studies (CPS), you’ll collaborate with a diverse group of experts from across disciplines and backgrounds, who will challenge you to rethink assumptions, test your ideas, and look at ways to make the greatest impact. Here, you’ll learn how to use your skills to make an impact that ripples outward through industries and communities, elevating your career trajectory and connecting you to corners of the world you never thought possible. CPS serves as a hub of practical excellence by hosting an array of innovative schools and centers throughout Northern Virginia and Washington, DC.
About the Opportunity
CPS seeks a proactive Program Associate to provide enhanced support and program management. As a core member of our collaborative Academic Operations team, you will own the CPS academic schedule, ensuring every course and classroom aligns with absolute accuracy. We are seeking a precision-oriented coordinator to bridge the gap between faculty needs and campus logistics, providing the meticulous data management and hands-on support that keep our Northern Virginia Centers running flawlessly.
In support of CPS’s mission and vision, the Program Associate, Academic Operations provides coordination, program management and enhanced functional support of the Arlington and Alexandria Centers. Reporting to the Director of Academic Operations, this role’s primary responsibilities are to provide enhanced administrative support, logistical assistance with in person classes and events, and provide customer service at the GW Virginia Education Centers; and coordinate academic schedule drafting and the space scheduling processes. This position may be expected to support enrollment, marketing efforts, drafting program materials, planning and executing events, tracking spending and processing payments, preparing and analyzing reports, and similar duties.
Specific Duties Include:
ACADEMIC COURSE PLANNING
Oversee academic scheduling for CPS undergraduate and graduate programs:
  • Creates, coordinates, and implements scheduling materials each academic year for all CPS programs in accordance with guidelines and deadlines established by the Office of the Registrar.
  • Collaborates with the Registrar to troubleshoot and resolve scheduling issues:
    • Connects with CPS Program Directors to review and submit course changes.
    • Update data in the Registrar’s spreadsheet/system.
    • Handles one-off changes to courses as they occur.
    • Verify schedule updates in Banner.

  • Collaborates with CPS Faculty Affairs Specialist and Program Directors on faculty course assignments and appointment data entry.

SPACE SCHEDULING
  • Management of the classroom reservation system (EMS) in assigning all Northern Virginia Centers’ teaching, meeting, and event spaces.
  • Connects with center-based Program Directors, scheduling staff, and administrators to allocate appropriate spaces for courses, special programs, and events.

DATA COLLECTION
  • Assists the Vice Dean of Academic Affairs and team with data collection and data usage in support of accreditation processes, program assessments, and other evaluation processes.
  • Oversees semesterly syllabus collection and performs basic completion review processes.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
This position is located at the GW Alexandria Center. There may be occasional travel to the Arlington Center or main Foggy Bottom Campus, Washington, DC.
Minimum Qualifications:
Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:
To thrive in this role, the ideal candidate will bring a blend of the following strengths and experiences:
  • Highly detailed with strong organizational skills.
  • Self-motivated with a demonstrated ability to manage multiple priorities.
  • Ability to set project milestones and help colleagues meet their deadlines.
  • Ability to learn University and College policies, how to apply them, and explain them to others.
  • Ability to learn procedures and regularly review them to make recommendations for continual business operations improvement.
  • Ability to maintain a positive and constructive demeanor treating staff, students, faculty, and visitors with professionalism, courtesy, and respect.
  • Ability to interact effectively with a diverse population at all levels from students to deans.
  • Ability to build strong relationships across university offices and within the immediate team.
  • Strong writer and persuasive communicator with excellent interpersonal, and customer service skills.
  • Excellent skills with standard business apps, including Microsoft Excel and PowerPoint, Google Workspace and Google calendars.
  • Knowledge of Banner and EMS, or similar academic scheduling systems is highly desired.
Hiring Range $51,455.52 - $70,708.76
GW Staff Approach to Pay

How is pay for new employees determined at GW?


Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.



II. JOB DETAILS


Campus Location: Alexandria, Virginia
College/School/Department: College of Professional Studies (CPS)
Family Academic Affairs
Sub-Family Program Administration
Stream Individual Contributor
Level Level 1
Full-Time/Part-Time: Full-Time
Hours Per Week: 40+
Work Schedule: Monday - Friday, 9:00 AM - 6:00 PM
Will this job require the employee to work on site? Yes
Employee Onsite Status On-campus (in person)
Telework: No
Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:
Employer will not sponsor for employment Visa status
Internal Applicants Only? No
Posting Number: S014118
Job Open Date:
Job Close Date:
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:
Background Screening Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

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