Patient Intake/Scheduling Assistant (Admin Assistant II)

Job Summary:

The University of Colorado, School of Dental Medicine (SDM) is looking for a full-time Patient Intake & Scheduling Assistant to support the Orthodontics clinics and residency program. The primary responsibility of this job is to act as a clinical representative and provide customer-service orientated patient support. 

We are seeking administrative professionals interested in supporting the SDM in patient intake, scheduling, and clinic operations. We welcome applications from individuals who are collaborative, communicative, caring, detail oriented, organized, proactive, able to think critically, focused on quality, dedicated to personal growth, and highly collaborative. The position is located at the University of Colorado - Anschutz Medical Campus . Hours will be dependent on business need, but typically will be Monday – Friday between the hours of 8:00am and 5:00pm. This position is patient-facing and is an onsite position. 

Key Responsibilities:

• Greet patients and monitor patient check-in and check-out.

• Maintain and retrieve confidential patient records including updating patient information and signatures.

• Understand school financial policies.

• Register new patients in electronic health records. 

• Work with faculty, students, coordinators and other staff in solving scheduling and/or billing issues.

• Enter and verify insurance information.

• Facilitates efficient, professional, and confidential patient/student/faculty interaction.

• Facilitate the release of dental records for requesting patients, legal and/or private dental practices.

• Answer all incoming calls and disseminate appropriately to the correct person or department.

• Handle patient inquiries and provide information regarding dental school policies.

Work Location:

Onsite – this role is expected to work onsite and is located in Aurora, CO.

Why Join Us:

At the School of Dental Medicine, University of Colorado Anschutz Medical Campus, you'll find an incredible opportunity to contribute to the field of dentistry while advancing your career. As part of our esteemed institution, you'll have access to cutting-edge research facilities, state-of-the-art equipment, and a collaborative and supportive environment. Join our team of dedicated professionals who are passionate about providing exceptional dental care, advancing oral health, and making a difference in patients' lives. With opportunities for growth, professional development, and meaningful impact, working with us offers a rewarding and fulfilling career in the dynamic field of dental medicine. 

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 15/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage .

Qualifications:

Minimum Qualifications:

• Two years of general clerical experience, preference for experience that includes working in a medical/dental environment.

• College or university course work, appropriate to the work assignment, may substitute for the experience on a year-for-year basis

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Bilingual in English and Spanish

• Experience working with faculty, staff, and students in a higher education environment

• Experience working in a fast-paced dental or orthodontic office environment

Knowledge, Skills and Abilities:

• Knowledge of administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, designing forms, and other office procedures and terminology

• Knowledge of principles and processes for providing customer and personal services.

• Knowledge of electronic health record system.

• Knowledge of teleconferencing software (i.e., Zoom).

• Ability to efficiently organize, multi-task, and prioritize duties and tasks.

• Ability to work in a fast-paced, high-volume environment.

• Excellent verbal and written communications skills.

• Excellent interpersonal skills

• Proficient computer skills.

• Ability to interpret and follow complex rules, regulations, policies, procedures, and guidelines.

• Ability to handle sensitive matters that require discretion and confidentiality.

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How to Apply:

For full consideration, please submit the following document(s):

Questions should be directed to: Tyler Bell, tyler.bell@cuanschutz.edu

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by 4/5/26. Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range (or hiring range ) for this position has been established as $39,852-$46,231

The above salary range (or hiring range ) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu ​.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program .