IT Technician I - TechZone

Villanova University, United States

Updated: 2 days ago
Location: Lancaster, PENNSYLVANIA
Deadline: 27 Jan 2027

Posting Details

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Position Information


Posting Number: 20260031V
Position Title: IT Technician I - TechZone
Posting Type Student
Hours/week: 20
Eligibility: Work study preferred but open to all students
Semester 2025-2026 Academic Year
Location
Detailed Work Schedule
Number of positions: 7
Department: 715-UTS - Technology Support Services
Contact Name: Seth Carey
Contact Phone/Extension: 610-519-7207

Position Summary Information


Job Description Summary:
*Provide first-level help desk support to help maintain all UNIT-supported systems.
*Consult with students, faculty, and staff regarding issues with Villanova technology and systems.
*Assist with computer problems and provide diagnosis and resolutions.
*Log calls utilizing the TeamDynamix (TDX) ticket system.
Requirements:
Some technical knowledge to support the IT infrastructure.
Excellent written and oral communication skills.
*Excellent customer service skills.
Additional Information:
* Summer, Fall, and Spring position.
* UNIT will provide ALL training.
*Must have a current drivers license to obtain golf cart certification
Physical Demands Summary:
*Must be able to occasionally lift 50lbs
Wage Rate: $11.25

Posting Detail Information


Closing Date (11:59pm ET): 01/27/2027
Open Until Filled No

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