Healthcare Applications Manager - Laboratory Information Systems

Healthcare Applications Manager - Laboratory Information Systems

Hiring Department: Info Tech Services

Location:  Chicago, IL USA

Requisition ID: 1040209

FTE: 1

Work Schedule: Days: M-F; On Call

Workplace Type:  Hybrid  

Posting Close Date:  04/02/2026

Salary Range (commensurate with experience): $119,493.00 - 179,240.00 / Annual Salary
Final salary offered will be determined by market data, internal equity, candidate experience/qualifications, and budget.

About the University of Illinois Hospital & Health Sciences System (UI Health)

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more: https://hospital.uillinois.edu/about-ui-health

This position is intended to be eligible for benefits . This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Position Summary
The IT Manager (Healthcare Applications Manager) will manage an Information Systems applications team that develops, maintains, implements and provides on-going support to clinical applications, medical record applications and/or patient billing. Oversee project planning and implementation of new functions, major applications, and software upgrades throughout the UI Health Enterprise. Manage day to day operations and long term planning and development of healthcare applications.

Duties & Responsibilities

• Oversee project management, client management, solution design and implementation and generation of IT projects affecting clinical applications in the health system. Assign work to team of direct reports, follow-up and ensure completion of user requests. Oversee resources-allocation, develop, and evaluate need for resources, short and long range planning. Create policy and procedures for the team and the IS department. Maintain relationships with customers and vendors of the IS department.
• Develop business benchmarks to measure operating processes and workflow. Work with clinical staff to improve health care system strategies through developing and maintaining access to and support of electronic medical information in the clinical database
• Manage multiple project implementations involving medical center system software: assess, plan, implement and direct the transformation of key business processes. Manage work efforts, determine project costs, identify required resources, and develop risk mitigation strategies for software implementation
• Identify and develop functionality to support new regulatory, workflow process and documentation improvement and patient safety. Assign staff to clinical project teams to review business issues and objectives, and translate into application solutions
• Develop and provide reporting; communicate project status on a regular basis to management Participate with senior IS management in strategic and tactical plan development including resource planning, and project requirements
• Support clinical staff in the hospital and outreach areas; resolve end user issues with healthcare applications. Ensure clinical staff/residents are trained on using clinical application system, enhancements or changes to processes; guide medical staff through transformation efforts. Ensure issues logged about the Clinical IT system are resolved to client satisfaction
• Contact software vendors on IT service delivery and implementation.
• Successfully complete manager identified, required system training and certifications needed to support assigned applications within communicated timeframes.
• Staff Management
• Plan, assign and review work of staff to ensure that group objectives are met. Hire, train, develop and manage staff to ensure that qualified staff exists to meet group objectives.
• Perform other related duties and participate in special projects as assigned

Minimum Qualifications

• Knowledge of clinical workflows in the following venues; inpatient, ambulatory, emergency department and ancillary departments
• Knowledge of Electronic Health Record systems such as Epic, Cerner Millennium or other
• Knowledge of relational database management systems such as Microsoft SQL
• Knowledge of Hospital Revenue Cycle, Health Information Management, Patient financial Services, Patient Access, Finance, Accounting. Detailed knowledge of hospital inpatient and outpatient billing and working knowledge of regulatory requirements
• Skilled in MS Office tools: Word, Outlook, Excel, PowerPoint, Access, and Visio
• Demonstrated strong interpersonal skills; excellent verbal and written communication skills, presentation skills, advanced analytical skills, be well organized and maintain a highly professional manner and appearance.

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held.  Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.