Director, Student Services

• Provide leadership and vision for the Upward Bound and Student Support Services programs.

• Generate long and short-range strategies to ensure the delivery of high-quality services to effectively serve the needs of students.

• Evaluate the Projects’ performance and address programming or students’ issues in a manner that is consistent with achieving the programs’ mission, goals and objectives.

• Lead budget forecasting and strategic management for the academic year and summer. programming to ensure the fiscal integrity and controls of TRIO funds.

• Lead data collection and APR reporting efforts for both programs.

• Remain current on training best practices, relevant legislation, regulations, required and permissible program services, and allowable costs pertaining to the TRIO Projects.

• Cultivate strong, collaborative, achievement-driven relationships with partnering schools, campus partners, and/or community entities to accomplish TRIO pre-college and college retention programs’ mission, goals, and objectives.

• Serve as a liaison for all TRIO programs at school, community, college, and university functions, events, meetings, etc., to represent, advocate for, and promote all TRIO programs.

• Hire, train, supervise, and evaluate project staff. Monitor and evaluate staff performance; establish work priorities, conduct performance reviews, and provide corrective action as needed.

• Develop, implement, and facilitate professional development trainings, meetings, and activities for the continuous improvement of staff.

• Monitor and track all participating and graduating TRIO program participants.

• Assist with coordination and facilitate workshops and career development activities related to student success.

• Lead the creation and submission of the Annual Performance Reports (APR) for both UB and SSS programs

• Engage in self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the Senior Associate Dean.

• Serve on various university committees as directed by the Senior Associate Dean.

• Contribute to the Student Support Services intake and check-in meetings.

• Perform other duties assigned.

• Advanced degree in higher education administration/leadership
• Experience designing, implementing, and administering a TRIO program or similar educational programs serving first-generation and or low-income populations
• Experience working with college access programs for high school students
• Administrative experience with federal grant programs and grant compliance, including developing and administering budgets
• Bi-lingual

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page .

Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.