Customer Service Associate - Falcon Outfitters

Perform sales support and merchandising functions necessary for efficient operation of various departments at Falcon Outfitters.  Responsible for providing quality and efficient customer service to customers and guests.
Career Readiness Competencies: 

• Communication
• Teamwork
• Technology

• Responsible for maximizing merchandise sales by assisting customers with purchase of products (answers questions, assists customers with merchandise selection, assists with concerns, etc.)
• Operates Point-Of-Sale terminal for sales, buyback and return transactions.
• Stock merchandise, including folding and arranging shelves, fixtures and displays according to Merchandising Standards.
• Assists with package distribution, daily buyback & rental returns and eCommerce processing.
• May assist with special events such as Graduation Fair, Preview Days, Orientation/Registration, football concessions and other events as needed basis.
• May be assigned to departments requiring specialized training, such as fingerprinting, package pickup and order processing.
• Perform other related duties, as assigned, to support the core values, mission and goals of BGSU.

• Preference will be given to applicants available to work during the summer and breaks.
• Willingness and ability to learn new areas and develop new skills, including basic understanding of all areas and functions of store.
• Professional communication skills, both written and verbal, and ability to interact well with co-workers and general public.
• Ability to multi-task, prioritize and adjust to new assignments quickly and easily.

Bowling Green State University is an equal opportunity employer. The University is committed to maintaining an employment and educational environment that is free from unlawful discrimination, harassment, and retaliation. The University prohibits discrimination and harassment on the basis of protected class: age (40 years of age or older), ancestry, color, disability, ethnicity, familial status, gender, gender identity and expression, genetic information, HIV/AIDS status, marital status, military status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, protected veteran status, or any other legally protected characteristic. 

EEOC Know Your Rights

OCRC Know Your Rights

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421 or email ohr@bgsu.edu .

BGSU is an E-Verify employer.  If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents