Clinical Support Assistant

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• Job Title: Clinical Support Assistant
• Department: Infection Prevention
• Full/Part Time: Part
• Req Number: UHS-35402

Job Summary
The Clinical Support Assistant supports the Infection Prevention Department by monitoring hand hygiene and transmission-based precaution compliance throughout the medical center. This position conducts direct observations of healthcare personnel entering and exiting patient rooms, documents compliance data, and provides respectful real-time reminders to support safe infection prevention practices.
Key Responsibilities

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  Conducts direct observations of hand hygiene and personal protective equipment (PPE) use.

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  Monitors compliance with transmission-based precautions.

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  Accurately records and enters observation data into compliance monitoring systems.

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  Meets departmental targets for required monthly observations.

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  Provides professional, real-time reminders and coaching to support infection prevention practices.

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  Communicates any concerning observations to Infection Prevention staff.

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  Assists with quality improvement initiatives related to hand hygiene and infection prevention.

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  Maintains professionalism when interacting with patients, visitors, and healthcare team members.

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  Participates in required training, education, and departmental meetings.

Qualifications

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  Strong observation and documentation skills.

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  Ability to follow written and verbal instructions and maintain attention to detail.

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  Effective communication and interpersonal skills.

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  Ability to work independently in a healthcare environment.

Work Schedule
Part-time position. Schedule may vary to support observation coverage across hospital units.

Education

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  High School Diploma or GED preferred (or equivalent experience).

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  High School Diploma preferred.

Experience

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  Previous healthcare or observational experience preferred.

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  6 months to 1 year of relevant experience or equivalent education preferred.

Licensure/Certification

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  None required.

Language Skills

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  Ability to read, write, and communicate effectively in English.

Mathematical Skills

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  Basic mathematical skills required, including the ability to add and subtract two-digit numbers and multiply and divide by 10s and 100s.