Catering Supervisor

Responsible for the supervision of all aspects of a high-volume catering operation, including in-house catering rooms and off-site locations. Duties include training, coaching and supervision of staff, interactions with guests, and evaluation of personnel, products, and equipment. Service styles range from box lunch drop-offs to VIP receptions and plated meals. Plans, coordinates and involved in all areas, including meeting with clients, service activities, sanitation, and fiscal responsibilities. This is an essential staff position in Hospitality Services and is necessary for food production/service operations through weather or other emergency conditions.·

Job Duties:

• Train, schedule, and evaluate assigned staff on work to be performed.

• Responsible for coaching and disciplining non- student and student staff through the shift.

• Develops weekly schedules for all caterers, based on events and staffing availability and adjusting as needed for any event or staffing changes, considering the strengths and weaknesses of the individual and planning ahead for large upcoming events that require staffing beyond our daily capacity

• Monitor the daily event log and emails and adjust the schedule as needed based on event and staffing changes.

• Assume responsibility for covering/correcting staffing shortages, operational problems, and performance issues.

• Oversees and actively participates in the planning, staging, setup, and service for all catered events, across many different venues, on-and-off-campus.

• Supervises and provides direction to student-staff and oversees the work of full-time caterers.

• This position must be available to answer time-sensitive questions and concerns off-hours.

• Responsible for coaching and disciplining non-student and student staff.

• Interacts with clients, including the UNH President and other VIPs daily.

• Possesses a comprehensive knowledge of the UNH campus, buildings, and off-site venues.

• Develop and maintain client relationships.

• Ensure that food supplies, utensils, and event signage necessary for efficient operations are available and that equipment is functioning properly.

• Ensure that food is served at proper temperature and safely handled until consumed, stored or discarded.

• Responsible for student payroll and timecard record keeping.

• Maintain necessary service records, temperature logs and other records/reports.

• Coordinates all vehicle maintenance, inspections, and repairs.

• Ensures students are in compliance with PCI Certification, Defensive Driving and Title IX. Perform other duties as assigned.

• Based on business needs, position will be required to assist with production and service requirements, as necessary.

Minimum Qualiffications

• High school graduation or equivalent

• Two years of supervisory experience in a food service operation.

• Knowledge of food service techniques, sanitation and safety.

• Strong interpersonal abilities.

• Ability to multi-task and self-prioritize.

• Must be able to wear and use appropriate personal protective equipment as necessary.

• Must be able to physically meet the demands of the position including lifting, bending, twisting, pulling, and pushing loads up to 50lbs.

• Must be able to work a flexible schedule that may include nights and weekends.

• ServSafe Certified

• Must have a guest service passion and the ability to work with diverse teams.

• Working knowledge of Microsoft office software.

• Bilingual English/Spanish

• Defensive Driving

• PCI Certification

• TIPS-Alcohol Certification

Applicant Instructions

Applicants should be prepared to upload the following documents when applying online within the Resume/Cover Letter section of your application:

• Resume/CV

• Cover Letter

Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Compensation Pay Range:

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

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