Assistant Director for Disability Services

Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $23.68 per hour, depending on qualifications, experience, department budgets, and industry data.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

POSITION OBJECTIVE 

The Assistant Director is responsible for ensuring that students who disclose disabilities are afforded all of the legal rights and protections as mandated in the Americans with Disabilities Act, as amended, and Section 504 of the Rehabilitation Act of 1973. The assistant director will manage a caseload of approximately 40 percent of undergraduate and graduate students registered with the office. The assistant director will complete intake, evaluation, and determination of accommodation for students disclosing to the office. The assistant director will also maintain and serve as the point person for the Accessibility Information Management (AIM) system. The assistant director will identify best practices for working with students with disabilities and present to the campus community programs related to disability issues. The assistant director will also assist the associate director for Disability Resources in identifying outside funding sources, including grant opportunities related to disability resources. 

ESSENTIAL FUNCTIONS 

NONESSENTIAL FUNCTIONS

CONTACTS 

Department: Continuous contact with the Associate Dean/Director and other staff within Disability Resources regarding consultation, provide and receive information, report difficulties or complaints, analysis of policies and legal requirements. Regular contact with the Office of Accommodated Testing and Services in relation to testing accommodations, note taking, and assistive technology for students registered with Disability Resources.

University: Continuous contact with Student Success and Graduate Studies staff to provide and receive student information, resolve student complaints. Regular contact with the providers in Health and Counseling Services in relation to students¿ needs and documentation. Frequent contact with Wellness staff regarding programs and promotions. Regular contact with faculty to provide policy information, advise on student issues, and present programs. Frequent contact with the Office of Equity to provide and receive information regarding legal requirements, collaborate on services/programs, review campus policies, implement findings of resolved student complaints. Regular contact with General Counsel to review legal requirements and applications for students; consult on specific cases and policy development. Moderate contact with the Mandel School Assistant Dean of Student Services to provide and receive student information, represent Disability Resources at orientation programs. Moderate contact with the Law School Director of Student Services to provide and receive student information including any accommodations for law school students. Regular contact with the Associate Director of University Housing to share information regarding students¿ approved accommodations. Occasional contact with Dining Services and Bon Appetit to coordinate accommodations for students with nutritional based disabilities. Occasional contact with the Access Services staff to provide information on students approved for parking accommodations. Occasional contact with the Protective Services dispatcher staff to provide information on students approved responsive transportation accommodations. 

External: Frequent contact with physicians and other healthcare professionals to receive and clarify documentation regarding students with disabilities. Regular contact with the Association on Higher Education and Disability to participate on listserv, conferences, webinars, and training programs to obtain current legal information and practical applications for providing services. 

Students: Continuous contact with undergraduate, graduate, and professional students and prospective students via individual meetings, group programs to share information on policies, eligibility, determinations of services/accommodations, advise on disability issues, teach self-advocacy skills

SUPERVISORY RESPONSIBILITIES

None.

QUALIFICAITONS

Experience: 3 to 5 years of experience required. Experience working with students with disabilities in an educational setting is preferred. Higher education setting preferred.

Education: Master's degree in counseling, education, rehabilitation, psychology, or other related field required. 

REQUIRED SKILLS

WORKING CONDITIONS

Typical office setting. Flexibility to be available on evenings and weekends to meet program and position objectives. 

Case Western Reserve University is an equal opportunity employer.  All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of  Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.

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