Admissions Processor/Recruiter (Student Services Professional II), College of Extended & Global Education

California State University, San Bernardino, United States

Updated: 2 days ago
Location: San Bernardino, CALIFORNIA

Details

Posted: Unknown

Location:

Salary:


Summary:

Summary here.



Details

Posted: 03-Apr-26

Location: San Bernardino, California

Categories:


Admissions
Staff/Administrative

Internal Number: 7052816



Admissions Processor/Recruiter (Student Services Professional II), College of Extended & Global Education
California State University, San Bernardino
Job no: 556772
Work type: Staff
Location: Southern California|San Bernardino - San Bernardino Campus
Categories: Bargaining Unit|Unit 4 - APC - Academic Professionals of California,Appointment Type|Probationary,Time Basis|Full Time,Job Search Category/Discipline|Student Services,Workplace Type (Exclude Inst Fac)|On-site (work in-person at business location)
Under the general supervision of the Assistant Dean of Professional and Continuing Education and in collaboration with the Student Advisor Lead, the purpose of this position is to counsel applicants, provide accurate information on admissions policies and procedures and review applications.

Job Summary:
Under the general supervision of the Assistant Dean of Professional and Continuing Education and in collaboration with the Student Advisor Lead, the purpose of this position is to counsel applicants, provide accurate information on admissions policies and procedures and review applications. More specifically, the position will review and support applicants for self-supported degree programs and will assist in the review of applications, appeals, and supporting documents relevant to admissions decisions. The position requires attendance and planning of recruitment events and serving as a liaison for students with Admissions and the Registrar's office.
Responsibilities:
Application Evaluation:

  • Responsible for reviewing transcripts and other applicant records to determine eligibility requirements, including specific course and GPA requirements by gathering and analyzing data, and interpreting and applying program rules and regulations.
  • Evaluates and provides accurate GPA calculations, identifies transferable courses, and enters admissions decisions and other pertinent information into PeopleSoft.
  • Utilizes basic interview techniques to assess student needs. Under general supervision, provides guidance and advising on courses and programs in accordance with established policies and procedures.
  • Maintains accurate student information and status in Customer Relationship Management (CRM) or database.
  • Provides support to students in preliminary assessment and review of transcripts to ensure program eligibility and admittance. Support should be provided via email, telephone, in-person, and via Zoom.
    Workshops/Presentations and Student Appointments
  • Presents on application steps and stages to various audiences and assists in scheduling and staffing application workshops,
  • Shares updates on the application system, and works with leadership to identify changes to the application and transcript process that needs to be shared with campus and community constituents.
  • Regularly conducts admission and pre-admission appointments with applicants regarding admission eligibility.
    Recruitment:
  • Coordinates, plans, and administers program events, oral presentations, information sessions, and projects for small and large groups for the purposes of recruitment.
  • Attends recruitment fairs to promote College of Extended and Global Education (CEGE) programs at community colleges, employer-provided benefits, and college fairs, conferences, and community events.
  • Assists with student and program forms to facilitate recruitment efforts.
  • Coordinates recruitment projects and call campaigns for Administrative Support Coordinators and student assistants.
  • Collaborates with the marketing team on the design of marketing materials and email blast communications.
  • Conducts presentations to campus stakeholders on program performance data, including admission yield rates, ensuring clear and concise communication.
    Reports:
  • Identifies trends in application denials and provides recommendations within established parameters in preparation for counseling and guidance during recruitment efforts.
  • Gathers and analyzes data to support student recruitment, and re-engagement of denied students.
  • Assists with reports on admission yield rates.
  • Performs other classification-related duties as assigned.
    Minimum Qualifications:
    Education:
    Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
    Experience:
    Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.
    Required Qualifications:
    Working knowledge of the practices, procedures and activities of the program to which assigned, general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.
    Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
    Preferred Qualifications:
    Experience in the analysis and application of academic regulations and procedures related to admissions.
    Experience involving detailed work, including mathematical computations with a high degree of accuracy.
    Familiarity with online resources (i.e., College Source, AACRAO, and Assist) and the Common Management System (CMS) or other student administration data systems.
    Experience working in a high-production environment.
    Ability to fully understand CSU requirements, possess the ability to meet goals in a timely manner, works well under pressure, and establish and maintain cooperative working relationships with faculty and student organizations.
    Demonstrated ability to communicate with students, staff, and others regarding admission requirements, policies, and procedures and promote a 'student-friendly service' image of Enrollment Management.
    Demonstrated ability to learn and apply complex units, department, and campus policies and procedures.
    Equivalent to one year of experience related to academic records evaluation
    Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
    Ability to contribute to a positive university experience for each and every student.
    Special Conditions:
    The position requires attendance and planning of recruitment events and serving as a liaison for students with Admissions and the Registrar's office.
    License / Certification:
    Valid CA drivers' license and insurance
    Compensation and Benefits:
    The salary offered will take into account internal equity and experience among other factors.
    The anticipated hiring range for this position will be set up to $5,083 per month.
    CSU Classification Range: minimum $5,083 - maximum $7,228 monthly.
    The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .
    Position Information:
    Work status: Full-time/Exempt/Probationary
    Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.
    Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
    The application deadline is: April 15, 2026
    California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/ . Click or tap if you trust this link.' href='https://apptrkr.com/get_redirect.php?id=7052816&targetURL=https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcalstate.policystat.com%2Fpolicy%2F10899725%2Flatest%2F&data=05%7C02%7CJoseph.Ornelas%40csusb.edu%7C20d6e15faa464cfdbf9308de6380b2de%7Cd73b9eaa07c947c4a6cef13bee0e8117%7C0%7C0%7C639057601570238608%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=IvxBluRyw312NQksnVNl1%2BWBcuDAy5fU%2Fu1b4OIn1eE%3D&reserved=0'>CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
    California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
    CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).
    Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
    Conditions of Employment
    Background Check
    Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
    Drivers License Check
    Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
    Mandated Reporter
    The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
    I-9
    CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .
    Statement of Commitment to Diversity
    In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
    California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
    Closing Statement:
    Reasonable Accommodation
    We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu .
    Smoking
    CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ .
    Clery Act
    In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act
    Applications close: Thu, 16 Apr 2026 06:55:00 GMT
    To apply, please visit: https://careers.pageuppeople.com/873/sb/en-us/job/556772
    Copyright 2025 Jobelephant.com Inc. All rights reserved.
    Posted by the FREE value-added recruitment advertising agency
    jeid-307e260d6cc0484284d0e54ab517eca6


    Create a Job Match for Similar Jobs
    Logo
    About California State University, San Bernardino
    California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.
    Connections working at California State University, San Bernardino
    More Jobs from This Employer
    https://main.hercjobs.org/jobs/22174359/admissions-processor-recruiter-student-services-professional-ii-college-of-extended-global-education
    Return to Search Results


    • Similar Positions