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). • Formal Help Desk and Management Training. • Microsoft Certification (e.g., MCSE). • IT Service Management courses (e.g., ITIL). • Six or more years of relevant IT support experience, including both
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organization and filing methods. • Good written communication skills. • Experience with computerized maintenance management systems (i.e. Maximo) is an asset. • Experience with accounting software systems
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, resourcefulness, creativity and problem-solving skills; demonstrated ability to initiate change and develop new methods and procedures. Education and Experience: The above is normally acquired through
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