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customer service and the ability to communicate technical concepts to non-technology staff Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication
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About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to...
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, services and solutions provided by the Enterprise Desktop Engineering group. The Enterprise Desktop Engineering group provides end-user device related services, and solutions. This includes but is not
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for faculty/staff 6. Assists with service requests for instructional technology, pedagogy, learning resources, etc. 7. Assists with course reviews based on Quality Matters and college-based review policies
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content and shared resources. Provides user account management and material circulation. Assists with technology, gathering and reporting statistics, provides building management, and ensures customer
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. Sources solutions using a curated knowledge base and other resources 3. Performs hardware and software diagnostics and repairs 4. Supports classroom instructional technology and equipment 5. Coordinates
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of the laboratories and specialized equipment in various advanced technology laboratories and shops. Responsibilities KEY RESPONSIBILITIES: 1. Maintains and repairs lab equipment, including higher level research
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, and industry professionals 7. Collaborates with academic departments, research centers, technology transfer, career services, and other campus units 8. Manages program logistics including recruitment
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university policies, rules and regulations SKILLS Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, technology, organization, communication (verbal and written), time
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, or the foreign equivalent, in a computing discipline, such as Information Technology, Computer Science, Software Engineering, Cybersecurity, Data and Information Science, and Computer and/or Electrical Engineering