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support staff. Support, install and upgrade new and existing computer equipment including imaging. Troubleshooting hardware and software issues for labs, faculty, staff, students, etc. Tests to isolate
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. On the operational side, you will oversee the readiness of student computing labs, ensuring hardware remains functional and software environments are fully up to date. This includes executing physical installations
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student experience. Technical resources include, but are not limited to: classroom hardware (such as audiovisual systems, instructor station computers and peripherals, loudspeakers, and MIDI keyboards
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technical support and infrastructure maintenance across the Hilltop and Capitol campuses. This role ensures that the university’s physical IT presence—including hardware deployment, onsite troubleshooting
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walk up counter, email, telephone. Ticketing system, or chat. Help customers set up their computer systems and mobile devices. Troubleshoot and resolve software and hardware problems related to desktop
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About the Centre of Hardware Assurance (CHA) The vision of Centre of Hardware Assurance (CHA) is to be the National Centre of Excellence for Hardware Assurance. The mission of CHA is to provide
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managing and performing the specification, installation, deployments and maintenance of computer hardware and software in both managed and non-managed environments. The incumbent will work collaboratively
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technical support related to computer hardware, audio, video and computer equipment, multimedia display and control systems, networking and/or experience performing software upgrades, or substitute education
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. Experimentation & Prototyping Rapidly prototype and adapt to evolving research needs by creating robust proof-of-concepts. Evaluate and adapt emerging AR/VR frameworks, development tools, and hardware SDKs
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hardware. Install and configure desktop computer systems running Windows, along with various peripherals. Some MacOS support may be required. Help faculty and staff get connected to the campus network via