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vulnerability management program, covering cloud, on-premises infrastructure, and application environments. The manager is responsible for directing the identification, classification, reporting, and remediation
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, Jira Service Management, Service Cloud, Fresh Service). This role will ensure all service management related platforms are configured, maintained, and optimized to support the entire IT organization's
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teams and external vendors. Duties include but are not limited to: Oversee Salesforce Marketing Cloud and work with internal and /external stakeholders in implementation of web-based technologies (i.e
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posture Experience with at least one of the major cloud providers: AWS, or GCP. Ability to provide consultation and guidance to team members and management concerning SOC maturity and gaps in capability
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open to other languages). Strong background in API-first design, microservices, event-driven architecture, and cloud technologies. Familiarity with Workday, Ellucian Banner and Okta a plus. Proficiency
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access control methods. ● Experience with at least one of the major cloud providers: AWS, or GCP. ● Experience briefing complex technical details at the senior executive level Work Mode
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programs. Experience with change management principles (e.g., Prosci ADKAR) related to technology adoption. Familiarity with common enterprise IT systems (e.g., ERP, CRM, cloud platforms, cybersecurity
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services. The successful candidate will have a broad knowledge of cloud based collaborative service offerings and in depth knowledge of requirements development. Additionally, they will be able to directly
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and optimizing ITSM tools (e.g., Fresh Service, Service Cloud, ServiceNow, Jira Service Management etc). Strong track record of driving process improvement, automation, and organizational change within
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of experience with cloud-based enterprise systems 5 or more years working in IT Operations in medium size work environments with 500 or more employees. Established project management skills. Knowledgeable in