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incident management processes. Preferred Requirements and Qualifications Relevant certifications (e.g., CompTIA Network+, Cisco CCNA). Experience with Cormant or similar inventory management tools
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external contractors. ● Familiarity with change control and incident management processes. Preferred requirements and qualifications ● Relevant certifications (e.g., CompTIA Network+, Cisco
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Cause Analysis on complex IT operational issues Managerial Knowledge of industry standard Ticketing software system like Fresh Service ITIL v4 Certification PMI Certification -- desired CISCO Meraki
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