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an inclusive working environment. Excellent judgement in dealing with and responding to sensitive situations. Understands different perspectives while remaining impartial. Excellent interpersonal and
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solution-focussed outlook Ability to work independently and as part of a team Excellent speaking and writing skills, with capability to customise communications for different audiences Active listener who
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capability to customise communications for different audiences Ability to deal with sensitive information and maintain confidentiality Ability to work calmly under pressure and to manage competing deadlines
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the organisation where different skills, expertise and opinions are valued. Delivery Services Works continually towards achieving excellent service delivery through understanding and meeting/ exceeding expectations
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interpersonal skills as this work involves liaison with different stakeholders within and outside the University. A positive ‘can do’ attitude and a flexible and helpful approach is essential. If you would like
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excellent service to colleagues, students and stakeholders Works collaboratively in a team; respects the value that different views bring to the team Is committed to getting the job done well, co-operates
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will work with us to realise them across all our areas of activity. We are particularly interested in the strengths and lived experiences of researchers from different ethnic groups and cultures
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customer/stakeholder needs Continually seeks feedback on service performance and looks at ways of improving service levels based on feedback. Team Working Operates effectively in a number of different teams
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recognise that different people bring diverse perspectives, ideas and cultures and that this diversity brings great strength. We are committed to the benefits of a diverse intellectual community of staff and
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of three years every taught programme in the University will be redesigned and reapproved in line with the Leading Edge Curriculum Framework. The postholder will support the team to ensure the successful