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the demand for digital and IT services and support the allocation of resource to deliver they University’s priorities. We are seeking an IT Demand and Resource Officer to support the shaping of how we plan
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. Clearly and accurately record incidents to enable effective prioritisation, resource allocation and reporting to Community Safety & Security Services Management Team. Communication & Customer Service
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/Directorates and outside bodies as required. Assist in the management and collation of service data to monitor service demand and appropriate allocation of resources and assist Team Managers and Service Head in
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, timetabling (‘My Timetable’), student monitoring and engagement, Athena SWAN, the Welsh Language Act, study abroad activities, and the workload allocation model, leading significant tasks and taking
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Description Key Duties supervise the operation of the library team, including the allocation of work tasks, production of work schedules, and staff development requirements, providing pastoral care, training
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is also available throughout the year. The Campus Services operation is supported by its own central administration functions covering the allocation of residences, human resource and quality
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management responsibilities (such as work allocation, probation, appraisal, holiday requests etc.). Ability to resolve and manage performance and welfare issues within your team within University procedures
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development needs, and implement succession planning. Foster a culture of safety, accountability, and customer focus within the team. Allocate and prioritise workloads, ensuring the effective deployment
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(such as work allocation, probation, appraisal, holiday requests etc.). Ability to resolve and manage performance and welfare issues within your team within University procedures and policies, maintaining
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University IT that will help the department understand the demand for digital and IT services and support the allocation of resource to deliver they University’s priorities. The IT Demand and Resource Manager