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support organization and some customers. You will use your disciplined systems engineering approach to help identify optimized solutions and effectively communicate those to your peers and to management
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proactive customer training via self-help tools, training programs, and customer workshops to promote effective utilization of Bionano tools. Maintain updated and current technical documentation and training
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of sitting while driving Use standard computer, telephone and related equipment for communication, and recordkeeping Able to travel, including international travel, without personal assistance The above
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self-help tools, training programs, and customer workshops to promote meaningful outcomes related to utilization of Bionano tools. Collaborate with product development teams and share critical product
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and user related information to Marketing and assist in developing key sales tools. Engage in accurate utilization and maintenance of the Company’s customer database (CRM). Coordinate resources from
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(5%). Maintain cost accounting system and cost ledger, reconciling quarterly E&O and NRV balances (5%). Assist in the preparation of SEC filings and interface with external auditors as needed (5
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and data analysis). Assist customers in designing and conducting experiments to initiate and validate the use of Bionano products in their laboratories. Assess customer experimental needs and provide
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for communication, and recordkeeping Able to travel, including international travel, without personal assistance The above physical requirements and work environment characteristics generally reflect those
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analysis related technical inquiries, and directly interacts with the internal development team to drive product improvement. They will also be responsible for providing remote assistance on installations
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related information to Marketing and assisting in developing key sales tools Engaging in accurate utilization and maintenance of the Company’s customer database (CRM) Required Skills/Abilities: Significant