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, leveraging data and technology to develop propositions and optimise experiences for all our audiences - students, staff, researchers, and alumni. It is reliant upon an engaged and highly skilled workforce
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Technology Services (ITS), Governance & Legal, Office of the Chief Operating Officer (OCOO), People Function (HR), Property Services Group (PSG), Enabling Services Reform (ESR) and Health, Safety & Risk. The
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to students in a multichannel environment, issuing timely, consistent, and accurate course and program advice and information, across all College modes and locations. This position deals effectively with
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of approximately $280 million, employs over 1000 staff and delivers programs to approximately 30,000 students (20,000 EFTSL). In line with RMIT’s vision to be recognised as a global university of technology, design
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Overview: Support the end-to-end delivery of a nationally significant teaching awards program through expert coordination and high-level administrative support Work collaboratively with stakeholders
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may have responsibility for program management within the School, College and University and external to the University, as appropriate. To be successful for this position, you will have: Experience in
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of customer services including volume of incoming calls, web chats, and direct customer to Program Advisor for their needs as well as supporting the Student Recruitment team by answering FAQs for new students
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academic research processes, technology translation, publication and IP, funding mechanisms. Demonstrated experience working with high-performing teams, with the ability to work proactively and support the
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health issues and service to students. Demonstrated highly developed service skills, strong commitment to quality assurance, continuous improvement, and effective use of technology for service provision
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the application of assistive technology, to support these students to succeed in their studies. Knowledge and understanding of inclusive practice approaches in teaching and assessment. Knowledge of disability