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accurate, complete, and filed timely 2. Serves as an Alternate Responsible Officer (ARO) for KSU¿s J-1 program and processes DS2019 requests for scholars 3. Coordinates all activities for visa processing
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. Responsibilities KEY RESPONSIBILITIES: - 1. Serves as the primary point of contact for escalated issues beyond the scope of student workers 2. Manages secret shopper and customer feedback program 3. Manages
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graduate degrees, including a growing number of doctoral programs to over 46,000 students. Our high-impact research, and Division I athletics also draw students from throughout the region and across
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inquiries from students 4. Handles complaint and error investigations into individual cases managed through the CRM system 5. Maintains proper knowledge of the services and programs in order to properly
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, organization, communication (verbal and written), time management, project management and presentation skills Basic computer skills for applications and programs associated with the position (i.e., Microsoft
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the culture, values and mission the University and department Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite) Strong attention to detail and follow
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and programs associated with the position (i.e. Microsoft Office suite, imaging system, optical character recognition system, and student information system) Able to manage a high volume of documents in
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is launching a new strategic plan in 2024-2025. For more information, visit https://www.kennesaw.edu/. Location Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our
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and programs associated with the position (i.e., Microsoft Office suite, higher education systems such as Banner) Strong attention to detail and follow-up skills Strong customer service skills and phone
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judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e