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IDRIS and staff in the Research Strategy and Services Division of the University, and support the recruitment processes for new research staff. The post-holder will also take a lead role working with
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. Setting up new users, printers and general system administration to ensure access to all networked servers and systems. Obtaining quotes for computer equipment and software with guidance from more senior
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recommendations on team structures and recruitment strategies that ensure sufficient resources are available to deliver service. This includes maintaining documentation of processes, planning efficient workload
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Data Factory and other Azure tools for data management and processing. Take IT Services ownership of the creation of conceptual and Logical models working with University business leads and SME’s
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variety of complex University systems and processes to research, analyst and interpret complex data, producing bespoke reports as required. This may include identifying and resolving issues with the data as
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various CRM systems in line with GPDR. Inputting daily sales and visitor numbers data. Answering the telephone, transferring calls to the appropriate person in a professional and timely manner. Processing
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, clerical and office management skills Effective communication, negotiation, presentation and inter-personal skills Excellent computing skills including advanced word processing and email. Experience in
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system administration to ensure access to all networked servers and systems. Obtaining quotes for computer equipment and software with guidance from more senior team members, and make recommendations
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processes. Familiarity with CRM and student recruitment platforms (e.g. Microsoft Dynamics, Salesforce). Exceptional interpersonal, communication, influencing and negotiation skills with an ability to build
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experience of multiple disciplines Experienced in analysing and solving of a wide range of practical problems and ensuring a high-quality service Ability to develop improvements to processes (service