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functions, supporting incident and request management processes, and contributing to projects that enhance the user experience. The Associate works as a liaison between IT and campus departments, helping
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to routine questions/inquiries from staff, students, and the general public. Process paperwork, keys, temporary access cards, and check-ins and checkouts. Maintain the confidentiality of student and office
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Education Leadership and Practice Ed.D. program. This position will mentor one or more Higher Education Leadership and Practice Ed.D. students in their dissertation research process. This includes guiding
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assistance to the day-to-day operation of the Prometric Test Center (PTC) operated at the University of North Georgia (UNG). The TCA reports directly to the Prometric Coordinator of Testing. Must have ability
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, or student engagement events. Knowledge, Skills & Abilities Excellent working knowledge of MS Office and other computer software. Knowledge of UNG and student experience. Strong oral and written communication
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any software used in the STEM courses. Assist with the general operation of the Tutoring Center and provide general information to students, employees, and the general public. Assist in compiling end
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support. Knowledge of PC networking in an Active Directory environment. Knowledge of PC imaging, remote management, and remote support. Working level knowledge of ITILv3 processes and ITSM best practices
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maintaining general program's binder, paperwork, and some spreadsheets. Assist maintaining storage rooms inventory/cleanliness. Assist in the process of any additional funding requests and its paperwork. Assist
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transactions, position data management and special employment programs. Process new and rehired faculty, staff and students. Process existing employee changes such as terminations, retirements, pay rate changes
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, paperwork, and some spreadsheets Assist maintaining storage rooms inventory/cleanliness Assist in the process of any additional funding requests and its paperwork. Assist new students with the funding