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. POSITION OBJECTIVE Working with a high degree of independence and under general direction, supports the computing needs of the School of Dental Medicine. This position will troubleshoot and solve advanced
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operations for the Departments of Computer and Data Science (CDS) and Electrical, Computer and Systems Engineering (ECSE) in the Case School of Engineering (CSE). These two departments consist of 40 full-time
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issues with computers, audio-visual equipment, printers, tablets, phones, software and operating systems in administrative departments, residence halls, Greek houses, and university-owned apartment
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and an automated call management system. Gather and compile information for management use via computer-aided dispatch. (25%) Monitor three alarm systems and receive all alarms, security breaches
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embedded in specific areas, periodic rotations will require a level of cross-training that is also expected. ESSENTIAL FUNCTIONS Research, troubleshoot and resolve reported end-user issues with computers
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communication sciences; an APA accredited Ph.D. program in clinical psychology; a CAA accredited master’s program in communication sciences; and undergraduate programs in psychology and communication sciences
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. Communicate program information to students, other learners, staff, faculty, and other stakeholders. (10%) NONESSENTIAL FUNCTIONS Facilitate research affiliated with multi-program Interprofessional Education
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of development and external relations (e.g. Homecoming weekend, alumni and/or donor events ¿ both on campus and offsite). Daily use of computer (keyboard/mouse). Ability to lift 50 lbs. at least a
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. Proficient in Microsoft Office and database tools; ability to quickly learn new platforms Demonstrated willingness to learn new techniques, procedures, processes, and computer programs as needed. Demonstrated
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notifying the appropriate contacts. (12%) Responsible for the computer aided dispatch incidents and reviewing for quality assurance purposes. Match the email requests to the computer aided dispatch incidents