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necessary for the successful operation of GFA's educational programs. This position involves supporting network systems, client endpoints, and corporate applications, as well as collaborating with other teams
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applications, web applications, network connectivity, and hardware and software upgrades and installations. Participates in the provision of quality system support services for University System of Georgia end
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of equipment, software, and manuals Provides advanced equipment setup and breakdown Coordinates activities with service desk, network services, or other information systems groups Identifies, recommends, and
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services and products. Provides proactive/reactive communications and diagnostic information related to networks, services, servers, urgent/production down, and/or business interruption events. Works closely
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professional (working) level position responsible for maintaining the operation of select WAN related network services according to higher education system policies and procedures. The position coordinates and
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for accomplishing work assignments for projects. This position may serve as project leader on special projects. Administer multiple server environments supporting academic, administrative, and networking applications
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· Responds to hardware, software, network and system failures; provides troubleshooting, analysis, and recommendations for corrective actions · Identifies and provides solutions to on-premises virtualization
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Enterprise production services and products. Provides proactive/reactive communications and diagnostic information related to networks, services, servers, urgent/production down, and/or business interruption
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diagnostic information related to networks, services, servers, urgent/production down, and/or business interruption events. Works closely in collaboration with third party vendors communicating information
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. Knowledge of server scripting languages. 5. Knowledge of functionality testing procedures. 6. Knowledge of general networking environments. 7. Knowledge of Board of Regents policies and procedures. 8. Skill