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At least 1 year of experience in customer or user support (helpdesk, IT support, or similar) Good computer skills and willingness to learn technical tools (basic SQL, Linux command line, databases
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analysis Good computer skills; familiarity with informatics tools and databases Nice to have Knowledge of human genomic or biomedical data Experience with helpdesk/ticketing systems Languages Excellent
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biology and bioinformatics, as well as in Machine Learning (including Large Language Models). Good understanding of evolutionary and molecular biology concepts, and good statistical (data analysis) and
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