Associate Director of Advisement Training and Technology

East Tennessee State University, United States

Updated: 42 minutes ago

Location: Johnson City, TENNESSEE

Deadline: 08 May 2025

Posting Details
Position Information

Job Title	Associate Director of Advisement Training and Technology
Department	University Advisement - 25560
Pay Grade	10
Job Category	Administrative
Job Summary	This position reports to the Executive Director for Academic Advising. The Associate Director of Advisement Training and Technology is a key member of East Tennessee State University’s central advisement team. The advising model features professional advisors and some faculty advisors in a decentralized advisement structure across six academic colleges and one central advisement center serving undecided students. The Associate Director designs and conducts training for academic advisors and related staff; organizes and funds opportunities supporting the professional development of academic advisors and related staff; designs and maintains ETSU’s central advisement website for students, faculty, and staff; and provides user support for ETSU’s electronic advisement systems. The position assists the Executive Director in developing and implementing advising initiatives and training, supporting faculty and academic advisors, and collecting and assessing data to inform advising practices and coordinated care strategies using EAB Navigate. All positions at East Tennessee State University are contingent upon sufficient funding. The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including: Paid time off & leave 17 paid holidays Educational Assistance Health and life insurance Retirement Access to University facilities and services and much more! Check out the ETSU Human Resources Benefits page for additional information at: https://www.etsu.edu/human-resources/benefits/ . ETSU is an Equal Opportunity Employer. Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position’s essential functions satisfactorily with or without reasonable accommodations.
Knowledge, Skills and Abilities	Knowledge of best practices in academic advising and ability to provide administrative support in areas of policy and coordination between various campus entities Thorough knowledge of student information systems (e.g., Banner), degree-audit systems (e.g., Degree Works), and student success management systems Knowledge of ETSU policies, processes, procedures, structure, academic programs, and student services Knowledge of university curriculum, including graduation, general education, and learning support requirements Knowledge of ETSU’s academic and student support services Ability to communicate effectively with large groups and individuals, especially in training settings Ability to gather, analyze, and interpret data to assess advising programs, standardize reporting, and monitor advising quality and capacity Strong teamwork, leadership, and collaborative problem-solving skills Excellent written and oral communication skills Thorough knowledge of presentation software Ability to effectively interact with a diverse faculty, staff and student population while representing academic advising Ability to design and maintain websites with technical support from Information Technology Services
Required Qualifications	Bachelor’s degree from a regionally accredited higher education institution Minimum of three (3) years of experience working with students in academic support services or related field in higher education One (1) year of professional work experience as an academic advisor or counselor
Preferred Qualifications	Master’s Degree with a specialization in student services, counseling, education, or related field. Three (3) years of experience as an effective college-level academic advisor Experience with student success, educational, and advising technologies Project management experience
Salary

Posting Detail Information

Posting Number	AS01532P
Is this position subject to a criminal background check?	Yes
Is any part of the funding for this posting coming from a grant or outside funding source?	No
FLSA Status	Exempt
Open Date	04/08/2025
Close Date	05/08/2025
Open Until Filled	No
Special Instructions to Applicants	Administrative/Professional positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.

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