Lead Data Analyst

King’s Centre for International Education and Languages CIEL is a new, cross-cutting Centre designed to widen the educational reach of King’s. It brings together three existing areas: King’s Foundations, Summer Programmes, and King’s Language Centre. This brings together international pathway provision, pre sessional programmes, pre-UG summer courses, UG summer modules, UG language modules, bespoke language programmes for the community and our partners and academic skills provision for all King’s students.

Each of these areas are well established, respected and recognised within and beyond the King’s community. The Centre is focused on enabling collaboration between the three departments to further advance our work in promoting educational excellence and supporting and enhancing the student experience. The Centre has expertise in International Education and makes a significant contribution to the rich and diverse make-up of the King’s student body.

The Lead Analyst will have responsibility for all data analysis, reporting, research and information governance within the operations function of CIEL. The post-holder will report to the Head of Operations and will work closely with all departmental Heads of Operations, Directors, Heads of Programmes and Professional Services teams to develop and implement effective data reporting. This role will provide technical expertise in data analysis, reporting, and optimisation of data collection methods. The role will balance technical proficiency with a strategic advisory capacity, ensuring data accuracy, relevance, and utility in driving organisational performance.

You will take primary responsibility for the development and implementation of a comprehensive data strategy for CIEL and its composite areas.  You will bring together data needs and requirements across all areas of the Centre, formulating a cohesive, proactive and fully accessible approach to data management.  You will develop a comprehensive understanding of the data that underpins the operation of CIEL’s departments and its programmes and use this expertise to produce high quality reporting and analysis functionality, supporting the work of the Centre to deliver on strategic goals.

You will be responsible for monitoring the performance of programmes against KPIs, throughout the varying academic cycles and the annual business planning round. This will require you to build strong relationships with colleagues in stakeholder teams across the College, particularly the Analytics and Data Governance teams.

The Lead Analyst will take the lead in using data to transform the operations of CIEL. You will become intrinsic in our move towards data-led decision-making in all aspects of our operations – from which courses we develop to how we work.

The role is primarily based at King’s Strand Campus though you may be required to travel to other campuses on occasion. As part of King’s hybrid working policy, all Professional Services team members can work remotely for 40%-60% of the week if they wish.  Flexibility is required in terms of days on campus to align with key colleagues in CIEL.  There may be times when more time on campus is required, which would be arranged with the line manager.

This is a full time post (35 Hours per week), and you will be offered an indefinite contract

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1.      Extensive experience using Power BI for data analysis and reporting, including the ability to confidently manage complex and non-standard data sets (course types) across a range of departmental models.

2.      Strong technical skills in data analysis, optimization and dashboard creation

3.      Ability to communicate complex data to a non-specialist audience, building clear narratives and evidenced recommendations to non-technical stakeholders

4.      Strong negotiating, influencing and interpersonal skills, with the ability to build relationships with senior stakeholders

5.      Problem-solving skills with the ability to troubleshoot data issues and improve reporting processes.

6.      Experience of planning, prioritising and organising own work using own judgement and initiative when required, delivering to tight deadlines.

7.      Inclusive and collaborative approach, with a commitment to and understanding of equality issues within a diverse and multicultural environment.

8.      Strong attention to detail and commitment to data accuracy.

Desirable criteria

1.      Evidence of ability to learn advanced use of a range of software tools (such as Alteryx, SQL, Python, R) for data analysis and insight work

2.      Experience using a range of Higher Education systems, eg. student records (SITS,), timetabling (Syllabus+), Moodle, CourseLoop

3.      Familiarity with data governance and compliance practices

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.

This post is subject to Disclosure and Barring Service.