Human Resources Casework Officer

Location
Egham

Salary
£40,839 per annum - including London Allowance

This is the expected starting salary for this post. Appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.

Post Type
Full Time

Closing Date
23.59 hours GMT on Wednesday 05 February 2025

Reference
0125-018

Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

Full-Time, Permanent

Applications are invited for the post of Casework Officer based in the Human Resources Department.

As part of the Employee Relations and Business Partnering team, the postholder will manage a diverse portfolio of HR cases across academic and professional services areas. This will include disciplinary, capability, grievance, and absence management cases. Working collaboratively with HR Business Partners, the postholder will ensure cases are managed effectively in line with University policies and employment law.

Key responsibilities include:

• Advising managers on HR case management at both informal and formal stages.
• Managing and coordinating casework with autonomy.
• Supporting investigations, providing administrative assistance, and guiding Investigating Managers.
• Delivering training courses and coaching managers on HR policies.
• Liaising with trade unions and other employee representatives.
• Reporting on casework progress and maintaining accurate records.

Skills and Experience:

The successful candidate will have:

• A-Level education or equivalent (CIPD Level 7 is desirable).
• Up-to-date knowledge of employment law and HR practices.
• Demonstrable HR delivery experience in a large, complex organization.
• Excellent interpersonal and organizational skills.
• Experience in managing casework, supporting investigations, and working with trade unions.

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement. 
• Training and Development opportunities.
• Pension Scheme with generous employer contribution.
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. 
• Free parking.

The post is based in Egham, Surrey London where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk  

Please quote the reference: 0125-018

Closing Date: 05 Feb 2025

Interview Date: To Be Confirmed  

The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page .