Student Central Advisor

Kia hiwa rā!

At Unitec, we're passionate about the power of education to positively change the lives of our learners, their family and wider communities. We make sure our learners are well equipped for the future needs of employers, by providing them with a mix of hands-on and classroom-based learning.

Te āheinga: The opportunity

As a Student Central Advisor, be the primary point of contact and representative for our institution. This role is essential in supporting learners at every stage of their educational journey, from prospective learners to graduates. This role is for those who enjoy problem-solving and helping others succeed. You will ensure learners' needs are met from start to finish. If you're looking for a dynamic role where you can make a real impact, this is the job for you.

Manage Enrolments: Ensure learners are registered for their chosen courses accurately and efficiently.

Issue ID Cards: Handle the distribution of ID cards, crucial for campus security and access.

Provide IT Support: Assist learners in navigating and utilizing digital resources effectively.

Offer Course Advice: Guide learners in making academic decisions that align with their goals.

Relationship Management: Act as the primary liaison, addressing learner needs and concerns promptly and effectively.

Please refer to the Position Description for further information about the role.

He kōrero mōu: About you

You'll have:

• An understanding or desire to learn te reo Māori, tikanga Māori, and the values and practices of kaupapa Māori
• Evidence of active engagement in building diverse, inclusive, and equitable workplaces/environments
• Strong interpersonal skills with experience in resolving issues professionally.
• Awareness of issues related to equity, disabilities, and cultural and social needs.
• Ability to work independently and collaboratively as part of a team.
• Effective organization skills, including the ability to work under pressure.
• Excellent written and verbal communication abilities.
• High attention to detail and a commitment to going the extra mile.
• Considerable knowledge of the New Zealand education system.
• Previous experience in an administrative role.
• Intermediate skills in Office computing applications, including word processing, spreadsheets, and Outlook.
• Previous international student advisory experience, work experience in the tertiary education sector, knowledge of Unitec's programmes, experience with Enterprise systems (e.g., PeopleSoft), and foreign language skills. (Desirable but not essential)

Tā mātau rourou: What we offer

We might be biased but joining us at Unitec will mean you're committing to a work culture that you'll want to be a part of! You'll be working within a close-knit team and will also work closely with other teams across Unitec, giving you plenty of opportunities to get to know the wider group and the chance to give back to tomorrow's generation.

Tono mai: How to Apply

To be considered for this position, applicants must be a NZ Citizen or NZ Permanent Resident.

Apply now including your CV and cover letter outlining why you are interested and how you meet the requirements for the role. Application will close on 8th of May 2025 at 17:00.

Please note: We are looking for the successful candidate to start as soon as possible. We do not always work to fixed closing dates and may start considering applications as they are received, so we encourage you to apply.

Unitec is a business division of Te Pūkenga - New Zealand Institute of Skills and Technology

Disclaimer: This position has been identified as a potential redeployment for kaimahi who have had their position impacted by the National Office review process. Therefore, in assessing applications, affected kaimahi will be given preference and priority.

Unitec is proud to be an equal opportunity employer. We welcome and celebrate diversity and are committed to building a supportive and inclusive environment for all.