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workstream and across workstreams in the Student 360 Program to realise our ambitions for end-to-end student engagement and service delivery, driving a consistent approach to UX design and user testing
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internal/external stakeholders regarding fees, debts and payments, escalating as appropriate. Ensure a high level of customer service and confidentiality, and prompt resolution of queries and requests from
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a pivotal role in leading the development of high-quality role-based learning and end-user support solutions for the student 360 (S360) program, enabling business users to operate successfully a large
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) research program and help change lives. Macquarie University is home to the nation’s largest and most comprehensive Motor Neuron Disease Research Centre which is a dynamic, multidisciplinary team dedicated
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operational services, providing high-quality customer service and transactional support to employees, managers, candidates, and affiliates, ensuring enquiries are resolved efficiently or escalated when
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program supporting student mental health and wellbeing in educational settings. In this pivotal role, you will oversee a high-performing customer service team, foster strong relationships with school
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researchers and Grant Development managers, this role will coordinate, compile, review, and aid in delivering competitive and high-quality grant applications for external, competitively assessed funding schemes
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supporting the enhancement of operational efficiency, improved stakeholder experience, and delivery of measurable outcomes. You will become part of a high performing team to successfully deliver the necessary
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. • High performance Group Finance team, hybrid working arrangements. About the role Reporting to the Manager, Financial Control, this is an exciting opportunity to support the development of a financial
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Program. The role is an excellent opportunity to play a lead in a key Program in Macquarie University’s digital transformation. You will report directly to the Product Owner (CRM) as part of the Operational